Disney+ Subscriber Agreement (Hong Kong)
Updated: 23 September 2023
The Walt Disney Company (Hong Kong) Limited (“Disney+”, “we”, “us”, “our”) welcomes you to the Disney+ Service. The “Disney+ Service” includes the Disney+ website, application and associated content and services.
PLEASE READ THIS SUBSCRIBER AGREEMENT (“DISNEY+ SUBSCRIBER AGREEMENT”, OR “AGREEMENT”) CAREFULLY BEFORE USING THE DISNEY+ SERVICE.
THIS AGREEMENT WILL GOVERN YOUR USE OF THE DISNEY+ SERVICE.
You agree to the Disney+ Subscriber Agreement by clicking “Agree & Continue” or other industry standard mechanism during the Disney+ registration process and ratify your agreement when you use any aspect of the Disney+ Service. If you do not agree to the Disney+ Subscriber Agreement, you may not use the Disney+ Service. We may amend this Agreement. Any such amendment will be effective on the date specified in the notice we dispatch to you, but in any event, no less than thirty (30) days after such notice is dispatched (and we may also post details of the amendment on the Disney+ Service). If you do not agree to any change to this Agreement, you must discontinue using the Disney+ Service. Our customer service representatives are not authorised to modify any provision of this Agreement, either verbally or in writing.
List of Sections:
1. User Eligibility and Registration
2. Subscription Terms
3. Copyright Licence Grant and Restrictions
4. Usage Terms
5. Use and Sharing of Certain Information
6. Suspension and Termination
7. Additional Provisions
1. USER ELIGIBILITY AND REGISTRATION
a. Eligibility and Age Limitations. Only residents of the countries/regions where we offer the Disney+ Service (collectively, the “Territory”) are eligible to register for a Disney+ account. This Disney+ Subscriber Agreement governs for residents of Hong Kong Special Administrative Region of the People’s Republic of China (“Hong Kong”). You must be 18 years of age or over to purchase the Disney+ Service. The Disney+ Service is provided to individuals for their personal, non-commercial use only. Companies, associations and other groups may not register for a Disney+ account or use the Disney+ Service. Individuals under the age of 18 are not eligible for a Disney+ account and are not permitted to provide personal information to Disney+.
b. Registration. Only individuals that have registered for a Disney+ account, provided certain information (e.g. a valid email address), and have agreed to the Disney+ Subscriber Agreement are eligible to use the Disney+ Service. You are responsible for maintaining the confidentiality and security of your username and password and for all activities that occur on or through your Disney+ account. However, if you allow others to access your Disney+ account, this Agreement, as well any specific consents you may have provided, also applies to their access, use, and disclosure of information. You agree to immediately notify Disney+ of any unauthorised access to your Disney+ account. Disney+ will not be responsible for any losses arising from the unauthorised use of your Disney+ account, except where such unauthorised use is due to an act or omission by Disney+.
c. Notices. Any notices Disney+ delivers to you may be made as follows: (i) by email to the last email address provided by you; (ii) by posting a notice on the Disney+ Service; and/or (iii) any other method utilised by Disney+ including in-app notification or push/pop up notification. For clarity, you consent to receive electronic communications from the Disney+ Service and further agree that any notices, agreements, disclosures and other communications that we send to you electronically will satisfy any applicable legal notification requirements. You agree to provide and maintain accurate, current and complete information, including your contact information for notices and other communications from us. You agree not to impersonate or misrepresent your affiliation with any person or entity, including using another person’s username, password or other account information, or another person’s name or likeness, or provide false details. You agree that we may take steps to verify the accuracy of information you provide.
2. SUBSCRIPTION TERMS
a. Service Tier and Other Offerings. When purchasing your subscription(s) to the Disney+ Service, you may be presented with different plans or options (each a “Service Tier”). Different Service Tiers or other offerings may be subject to differences in pricing, eligibility, restrictions, features, and device availability.
b. Subscription and Auto-Renewal. Your subscription to the Disney+ Service includes enrolment into an ongoing/recurring payment plan. Your subscription will automatically renew at the end of the disclosed billing period, unless cancelled in accordance with the instructions for cancellation below. Payment will be charged to your chosen payment method at confirmation of purchase and at the start of every new billing period, unless cancelled. Your “billing period” is the interval of time between each recurring billing date and corresponds to the term of your subscription. To see your next recurring billing date, log in to your account and view your account details. You acknowledge that the timing of when you are billed may vary, including (i) if your subscription began on a day not contained in a given month (e.g. if you have a monthly subscription and became a paying subscriber on 31 January, your payment method would be billed next on 28 February), or (ii) due to free trials and other promotional offers, credits applied, or changes in your subscription or payment method. Where applicable, charges for one or more Disney+ Services may be prorated for any partial month of service when you switch into a higher priced Service Tier. We reserve the right to change our pricing and, in the event of a price change, we will notify you at least thirty (30) days in advance of the change by sending an email to the email address you have registered for your account. If you do not wish to accept a price change, you may cancel your subscription in accordance with the instructions included in that email and below. If you do not cancel your subscription after the price change takes effect and prior to the start of your new subscription period, your subscription will be renewed at the price in effect at the time of the renewal, without any additional action by you, and you authorise us to charge your payment method for these amounts. You are responsible for all third-party Internet access charges in connection with your use of the Disney+ Service. Please check with your Internet provider for information on possible Internet data usage charges.
c. Free Trials and Promotions. Your Disney+ Service subscription may begin with a free trial. Availability of a free trial is not guaranteed and, if one is available, is only available to those who have not previously used one for the Disney+ Service. Your first payment will be charged to your chosen payment method immediately following the free trial, unless cancelled in accordance with the instructions for cancellation below. You can cancel your subscription at any time before the end of your free trial. We provide notice of the terms of the free trial at the time you register but you will not receive a separate notice that your free trial is about to end or has ended, or that your paid subscription has begun. We may also offer, in our sole discretion, promotions (e.g. a promotional price, bundled subscription or device-specific offer) subject to promotional terms disclosed during your sign-up or in other materials provided to you. We will begin billing the same payment method we otherwise have on-file for your subscription at the then-current, non-promotional price after your promotion ends unless you cancel prior to the end of your promotion or unless otherwise disclosed.
d. CANCELLATION AND REFUND POLICY. YOU CAN CANCEL YOUR SUBSCRIPTION AT ANY TIME BEFORE THE END OF THE CURRENT BILLING PERIOD, FREE TRIAL OR PROMOTION. CANCELLATION WILL TAKE EFFECT AT THE END OF THE CURRENT BILLING PERIOD, FREE TRIAL OR PROMOTION UNLESS OTHERWISE DISCLOSED. WE DO NOT REFUND OR CREDIT FOR PARTIALLY USED BILLING PERIODS, ALTHOUGH WE MAY PROVIDE SUCH REFUNDS OR CREDITS ON A CASE-BY-CASE BASIS IN OUR SOLE AND ABSOLUTE DISCRETION. IF YOU CANCEL, IF YOUR SUBSCRIPTION IS CANCELLED DUE TO FAILED ATTEMPTS TO CHARGE YOUR PAYMENT METHOD, OR IF YOU SWITCH YOUR BILLING TO A THIRD PARTY, TO THE EXTENT PERMITTED BY APPLICABLE LAW, ANY BILLING CREDITS MAY BE FORFEITED. TO CANCEL YOUR DISNEY+ SERVICE SUBSCRIPTION, NAVIGATE TO WWW.DISNEYPLUS.COM/ACCOUNT/CANCEL-SUBSCRIPTION AND CLICK “CANCEL SUBSCRIPTION”. IF YOU SUBSCRIBED VIA A THIRD PARTY (E.G. AN APP STORE SUCH AS GOOGLE PLAY), PLEASE VISIT OUR HELP CENTRE AT HELP.DISNEYPLUS.COM FOR INSTRUCTIONS ON HOW TO CANCEL.
e. Payment Details. We will keep your detailed payment information, such as credit card number and expiry date, on file. We may share your payment information within The Walt Disney Family of Companies (e.g. ESPN, Marvel, Pixar, etc.), if you consent to such sharing during the purchase process. You are responsible for keeping your payment details up-to-date by changing the details in your account settings. Where your details change or are due to expire, where applicable law allows, we may obtain or receive from your payment provider updated payment details including your card number, expiry date and CVV (or equivalent). This enables us to continue to provide you access to the Disney+ Service. You authorise us to continue to charge your card using the updated information. In the event of a failed attempt to charge to your payment method, we reserve the right to retry billing your payment method. If a payment is not successfully authorised due to expiry, insufficient funds, or otherwise, we may suspend or terminate your subscription by giving you notice. You also agree that we may charge your payment method on file if you decide to restart your Disney+ Service subscription, unless you specify an alternative payment method when you restart your subscription.
f. Subscriptions Obtained Through Third Parties. If you obtain a Disney+ Service subscription via a third party (e.g. an app store), that subscription is also subject to the third party’s terms, and the provisions in this Disney+ Subscriber Agreement concerning subscription purchase, billing, cancellation/refunds, and payment do not apply to that subscription to the extent this Disney+ Subscriber Agreement conflicts with the applicable third party’s terms. For subscriptions obtained via a third party, your billing relationship will be directly with the applicable third party. Any fees charged for your Disney+ Service subscription will be billed by the applicable third party using the payment information you have provided to such third party. To cancel a Disney+ Service subscription obtained via a third party, please follow the cancellation instructions set out by the applicable third party. You can visit our Help Centre for instructions on how to cancel a Disney+ Service subscription obtained via a third party.
g. Bundled Subscription Options. We may offer a Disney+ Service subscription bundled with other subscription services, including subscriptions to third-party products and services. Third-party subscriptions, products, and services are governed by terms of use issued by those third parties.
h. Account Sharing. Unless otherwise permitted by your Service Tier, you may not share your subscription outside of your household. “Household” means the collection of devices associated with your primary personal residence that are used by the individuals who reside therein. Additional usage rules may apply for certain Service Tiers. For more details on our account sharing policy, please visit our Help Centre.
We may, in our sole discretion, analyse the use of your account to determine compliance with this Agreement. If our analysis reveals that you have violated this Agreement, we may limit or terminate access to the Disney+ Service and/or take any other steps as permitted by this Agreement (including those set forth in Section 6 of this Agreement).
You will be responsible for use of your account by any individual within your household and their compliance with this section.
i. Additional Content. From time to time, we may offer the opportunity to watch Disney+ Content (as defined below) that is not included in your Service Tier. For example, subscribers to a Service Tier that is otherwise limited to on-demand streaming may be able to watch certain live Disney+ Content. We offer this additional Disney+ Content on a promotional basis and retain sole discretion regarding the availability of the Disney+ Content, eligibility to watch the Disney+ Content, and requirements to access the Disney+ Content.
3. COPYRIGHT LICENCE GRANT AND RESTRICTIONS
a. Licence. Within the Territory and subject to the terms and conditions in this Disney+ Subscriber Agreement, Disney+ grants you a limited, personal use, non-transferable, non-assignable, revocable, non-exclusive and non-sublicensable right to do the following:
i. Install and make non-commercial, personal use of the Disney+ Service; and
ii. stream or temporarily download copyrighted materials, including but not limited to movies, television shows, other entertainment or informational programming, trailers, bonus materials, images, and artwork (the “Disney+ Content”) that are available to you from the Disney+ Service.
This is a licence agreement and not an agreement for sale or assignment of any rights in the Disney+ Content or the Disney+ Service. The purchase of a licence to stream or temporarily download any Disney+ Content does not create an ownership interest in the Disney+ Content. Such Disney+ Content, including the copyrights, trademarks, service marks, trade names, trade dress and other intellectual property rights in the Disney+ Content, is owned by Disney+, its affiliates and/or other licensors, and is protected by the copyright laws of the United States and Hong Kong, as well as other intellectual property laws and treaties.
b. Restrictions on Your Use of the Disney+ Content. You agree that as a condition of your licence, you may not and agree not to:
i. circumvent or disable any content protection system or digital rights management technology used in connection with the Disney+ Service to control access to the Disney+ Content;
ii. copy the Disney+ Content (except as expressly permitted by this Disney+ Subscriber Agreement);
iii. rebroadcast, transmit or perform the Disney+ Content available via the Disney+ Service;
iv. create derivative works of the Disney+ Content; or
v. allow third parties to violate the above restrictions.
c. Restrictions on Your Use of the Disney+ Service. You agree that as a condition of your licence, you may not and agree not to:
i. move, decompile, reverse-engineer, disassemble, or otherwise reduce to human-readable form the Disney+ Service and/or video player, its underlying technology, any digital rights management mechanism, device, or other content protection or access control measure incorporated into the video player;
ii. modify the Disney+ Service, including, but not limited to, by removing identification, copyright or other proprietary notices from the Disney+ Content or the Disney+ Service;
iii. access or use the Disney+ Service in a manner that suggests an association with our products, services or brands;
iv. use the Disney+ Service for any commercial or business related use or in any commercial establishment or area open to the public (e.g. lobby, bar, restaurant, diner, stadium, casino, club, cafe, theatre, etc.) or build a business utilising the Disney+ Content or Disney+ Service, whether or not for profit;
v. create derivative works of any components of the Disney+ Service owned by Disney+ or any of its affiliates or licensors, any updates, or any part thereof, except as and only to the extent that any foregoing restriction is prohibited by applicable law;
vi. bypass, modify, defeat, tamper with or circumvent any of the functions or protections of the Disney+ Service, including using any technology or technique to obscure or disguise your location when you are accessing the Disney+ Service;
vii. index, frame, embed or link to the Disney+ Service in a manner not authorised by us, or to collect information about users for the purpose of sending, facilitating, or encouraging unsolicited bulk or other communications;
viii. access, monitor or copy, or permit another person or entity to access, monitor or copy, any element of the Disney+ Service using a robot, spider, scraper or other automated means or manual process without our express written permission;
ix. damage, disable, overburden or impair the Disney+ Service, including by introducing viruses or any other computer code, files, or programs that interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment;
x. use the Disney+ Service in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with this Disney+ Subscriber Agreement, including in a manner that would violate our Privacy Policy or our Supplemental Privacy Policy for Hong Kong, the rights of any third parties or otherwise interfere with any other person’s use and enjoyment of the Disney+ Service;
xi. share your login credentials or account with third parties other than as expressly permitted by Section 2(h) of this Agreement; or
xii. otherwise allow third parties to violate the above restrictions.
d. Violations. Any attempt to perform any of the restrictions listed in Sections 3(b) and 3(c) above is a violation of the rights of Disney+ and the copyright holder.
4. USAGE TERMS
a. Disney+ Compatible Devices. Use of the Disney+ Service requires compatible devices, and certain software may require periodic updates, and your use of the Disney+ Service may be affected by the performance of these elements. You can access Disney+ Content with almost any Internet-connected computer or through the Disney+ application available for certain mobile or other devices (Internet connection required) (each, a “Compatible Device”). You are responsible for understanding and complying with any limitations on the use of Compatible Devices. Additionally, certain components of the Disney+ Service or Service Tiers may only be compatible with a subset of Compatible Devices or require download of certain software, even if other aspects of the Disney+ Service can be accessed on any Compatible Device. For details concerning supported devices, operating systems, web browsers and optimal streaming support please visit our Help Centre. You can add a Compatible Device to your Disney+ account by downloading the Disney+ application to the Compatible Device and by signing into your Disney+ account through the application.
b. Internet Connection. You must have a high speed Internet connection in order to access and use certain aspects of the Disney+ Service.
c. Streaming Disney+ Content. Disney+ Content can be streamed through the Disney+ Service over an active Internet connection. The number of concurrent streams available for use may be subject to limitations by Service Tier, and such limitations may change from time to time at our discretion. Please visit our Help Centre for more information on the number of concurrent streams currently permitted based on your Service Tier.
d. Downloading Disney+ Content. Disney+ Content may be available for temporary download for offline viewing on certain Compatible Devices based on your Service Tier or type of Disney+ Content. The number of temporary downloads available for Compatible Devices, and the length of time that certain temporary downloads remain available to you for offline viewing, may be subject to limitations by Service Tier, and such limitations may change from time to time at our discretion. Please visit our Help Centre for more information on the limitations on temporary downloads that may apply based on your Service Tier or type of Disney+ Content.
e. Disney+ Content Availability. The content that we make available may be limited by law or by the rights that certain of our third-party content providers grant to us. Access to the Disney+ Service and/or Disney+ Content from locations where we do not have rights, that are not offered on your Service Tier, or where we do not make the Disney+ Service available is prohibited. Certain Disney+ Content available through the Disney+ Service subscription may not be available in all countries/regions within the Territory. Geographic restrictions will be enforced according to the location from which you are accessing the Disney+ Service, and we may use different technologies and methods to verify your geographic location.
f. Force Majeure. It is possible that the Disney+ Service and/or some or all Disney+ Content may not be available for streaming or downloading at any given time including (i) during any maintenance or update periods; (ii) any power or server outages; (iii) as a result of war, riots, strikes, social unrest; or (iv) as a result of other matters beyond the control of us or third parties (“Force Majeure”). Disney+ will take reasonable efforts to provide you with as much prior notice as possible of service interruption. Where the Disney+ Service is unavailable for reasons beyond our control or our third party service providers, Disney+ shall have no liability to you. There may be times when we have to remove certain features or functionality and/or devices or platforms from being able to access the Disney+ Service and/or Disney+ Content. We will do our best to let you know of any of these changes, usage rules and restrictions, but you acknowledge that we may do so in our sole discretion at any time without notice.
g. Suspension and Discontinuance of the Disney+ Service. You agree that we will not be liable to you for any suspension or discontinuance of the Disney+ Service. If you are a subscriber and we suspend or discontinue your subscription to the Disney+ Service, we will provide you with a credit, refund, discount or other form of consideration corresponding to the duration of your suspended or discontinued access. However, if we terminate your account or suspend or discontinue your access to the Disney+ Service due to your violation of the Disney+ Subscriber Agreement, or as a result of Force Majeure, then you will not be eligible for any such credit, refund, discount or other consideration.
h. Promotional and Experimental Features. In our continued assessment of the Disney+ Service, we may from time to time, with respect to any or all of our users, experiment or otherwise offer certain features or other elements of the Disney+ Service, including promotions, features, user interfaces, plans and pricing. You acknowledge that these are implemented in our sole discretion, may be subject to additional terms, and may not apply to every subscriber.
5. USE AND SHARING OF CERTAIN INFORMATION
You acknowledge that Disney+ is the data controller responsible for the processing of your personal data in order to provide you with the Disney+ Service.
For more information about our collection, use, and sharing of your information please refer to our Privacy Policy and the Supplemental Privacy Policy for Hong Kong about the use of your information and your rights. Both documents are always available to you on the Disney+ website.
We reserve the right to, and you agree that we may, release your details to system administrators and to law enforcement agencies in order to assist them in resolving security incidents and violations of law.
6. SUSPENSION AND TERMINATION
a. You agree that Disney+ may, in its sole discretion and without advance notice or liability to you, insofar as possible under local laws, restrict, suspend, or terminate your access to part or all of the Disney+ Service and to any Disney+ Content if Disney+ believes you are using or have used the Disney+ Service in violation of the Disney+ Subscriber Agreement or applicable law or regulations or in any manner other than for their intended purpose and in accordance with all other guidelines and requirements applicable thereto. Without limiting the foregoing, Disney+ may restrict or suspend your access to your Disney+ account for cause and upon reasonable notice to you, which may be communicated electronically, which cause includes (a) requests from law enforcement or other government authorities; (b) unexpected technical issues or problems; or (c) if Disney+ reasonably believes that your Disney+ account has been created fraudulently, your Disney+ account has been accessed fraudulently, or anyone uses your Disney+ account to commit fraud or for any purpose other than its intended purpose and in accordance with all of the requirements applicable thereto. Disney+ also reserves the right, after notice to you, to terminate any Disney+ account that remains inactive for one year (failure to log in to your Disney+ account will constitute inactivity for purposes of this Disney+ Subscriber Agreement). Any decision of Disney+ to delay exercising or enforcing any right or remedy under this Disney+ Subscriber Agreement will not constitute a waiver of such right or remedy with respect to any party.
b. You agree that we will not be liable to you or to any third party for any such restriction, suspension, or termination of your access to your Disney+ account or the Disney+ Content attributable to you. We also reserve the right to take appropriate legal action against you for violating intellectual property rights, fraud, or similar grounds for termination. Our decision to delay exercising or enforcing any right or remedy under this Agreement will not constitute a waiver of such right or remedy with respect to any party.
c. Upon termination of your Disney+ account, whether terminated by Disney+ or at your request (other than a cancellation of your subscription, in which case your subscription will continue to the end of the billing period), you will immediately lose the right to access streamed Disney+ Content through the Disney+ Service and within a limited period lose the right to view Disney+ Content downloaded within the Disney+ Service.
7. ADDITIONAL PROVISIONS
a. Informational and Entertainment Purposes. We aspire for the Disney+ Service to provide exceptional sources of entertainment for you and your family. You understand and agree that the Disney+ Content you receive through the Disney+ Service is intended for informational and entertainment purposes only. The Disney+ Content does not constitute legal, financial, professional, medical or healthcare advice or diagnosis and cannot be used for such purposes.
b. Disney+ Content Subjectivity. We strive to provide a variety of content for our diverse group of users to enjoy. The content tends to elicit varying reactions among different people. You may come across Disney+ Content that you find offensive, indecent, explicit or objectionable. Also, content ratings, types, genres, categories, and/or descriptions are provided as suggestions to help with navigation, and for informational purposes. We do not guarantee that you will agree with them. You acknowledge these risks and your responsibility for making your own choices regarding what Disney+ Content is appropriate for your family.
c. Photosensitivities. Disney+ Content may contain some flashing lights sequences or patterns which may affect users who are susceptible to photosensitive epilepsy or other photosensitivities. Additionally, 4K UHD and HDR content versions enable greater brightness and colour saturation which may also affect users.
d. Disney+ Content Quality. We use various technologies to provide you with an optimal viewing experience. For example, HD and/or 4K Ultra HD quality are available for certain Disney+ Content. That said, the playback quality of Disney+ Content, including resolution, may be affected by the format of the Disney+ Content, your Service Tier, your location, the speed, bandwidth and specific terms of your Internet service, and the devices and/or equipment used, among other factors. The time it takes you to begin viewing the Disney+ Content will vary based on a number of factors, including your location, Internet bandwidth, the number of devices simultaneously connecting to the same network, the Disney+ Content you have selected, and the configuration of the device you are using. As a result, we are unable to make any warranties about the Disney+ Content in these respects.
e. Third-Party Services, Disney+ Content, and Devices. The Disney+ Service may integrate, be integrated into, or be provided in connection with third-party services, content, and devices. We do not control those third-party services, content, and devices. You should read the terms of use, agreements, privacy policies, and safety information that apply to such third-party services, content, and devices. If you access the Disney+ Service using a third-party service or device (for example, an Apple iOS, Android or Microsoft Windows-powered device), then Apple Inc., Google, Inc. or Microsoft Corporation, respectively, or another such company that offers a third-party service or device, shall be a third-party beneficiary to this Agreement. However, these third-party beneficiaries are not a party to this Disney+ Subscriber Agreement. You agree that your access to the Disney+ Service using these devices also shall be subject to the usage terms set forth in the applicable third-party beneficiary’s terms of service.
f. Mobile Networks. When you access the Disney+ Service through a mobile network, your network or roaming provider’s messaging, data and other rates and fees will apply. Downloading, installing or using the Disney+ Service may be prohibited or restricted by your network provider and the Disney+ Service may not work with your network provider or device.
g. Export Controls. Software and the transmission of applicable technical data, if any, in connection with the Disney+ Service, are subject to export controls. You agree to comply with all applicable laws regarding software and the transmission of technical data exported from the United States or the country/region in which you reside.
h. Submissions and Unsolicited Ideas Policies. Our policy does not allow us to accept or consider unsolicited creative ideas, suggestions or materials. In connection with anything you submit to us, whether or not solicited by us, you agree that creative ideas, suggestions or other materials you submit are not being made in confidence or trust and that no confidential or fiduciary relationship is intended or created between you and us in any way, and that you have no expectation of review, compensation or consideration of any type. Disney+ does not claim ownership over any ideas, suggestions, or other materials submitted.
i. Contact Information.
You may contact Disney+ as follows:
by post: The Walt Disney Company (Hong Kong) Limited, 38/F, Oxford House, Taikoo Place, 979 King’s Road, Quarry Bay, Hong Kong.
j. Disclaimers; liability limitation. You have certain legal rights with respect to the Disney+ Service and nothing in this Disney+ Subscriber Agreement affects those rights. To the fullest extent permitted by law, you acknowledge and agree to the essential condition that the Disney+ Content and Disney+ Service are provided “as is” and without warranties of any kind. To the fullest extent permitted by law, unless expressly stated by Disney+, its affiliates, licensors, agents, and service providers (collectively “the Disney+ Parties”), we do not offer and expressly disclaim any promises, guarantees, warranties and conditions, express, implied, or statutory, in relation to the Disney+ Content and the Disney+ Service, including but not limited to, warranties or conditions of merchantability, fitness for a particular purpose, accuracy, completeness, availability, security, compatibility, satisfactory and non-infringement, and their equivalents under the laws of any jurisdiction. To the extent not prohibited by applicable law, you acknowledge and agree that the Disney+ Parties do not warrant that the content of the Disney+ Service will be without errors, viruses or other harmful components, and the Disney+ Parties do not warrant or otherwise state that Disney+ Content or Disney+ Service will meet your requirements. You and not the Disney+ Parties assume the entire cost of all necessary servicing, repair or correction occasioned by use of the Disney+ Content and the Disney+ Service, except where any damage to a device or other digital content belonging to you is as a result of the supply of Disney+ Content and such damage is of a kind that would not have occurred had Disney+ exercised reasonable care and skill (in which case the limitation below shall apply in respect of such damage). Because some states and jurisdictions do not allow the exclusion or limitation of liability, the above limitation may not apply to you.
k. To the extent not prohibited by applicable law, in no event shall the Disney+ Parties be liable for any personal injury, or any indirect, special, incidental or consequential damages of any kind, including lost profits and property damage, even if we were advised of the possibility of such damages, that result from the use of, or inability to use the Disney+ Content or the Disney+ Service, however caused. Nor shall we be held liable for delay or failure in performance resulting from causes beyond our reasonable control. In no event shall our total liability to you for all damages, losses and causes of action exceed ten thousand Hong Kong dollars (HK$10,000). The liability limitations in this section apply under any legal theory (tort, contract, breach of warranty, strict liability or otherwise) and even if the Disney+ Parties have been advised of the possibility of such damages. Because some states and jurisdictions do not allow the exclusion or limitation of liability, the above limitation may not apply to you.
l. Jurisdiction. Any dispute between you and The Walt Disney Company or its affiliates shall be settled by the courts of Hong Kong.
m. Choice of Law. This Disney+ Subscriber Agreement and any dispute or claim arising out of or in connection with this Disney+ Subscriber Agreement are governed by and construed in accordance with the laws of Hong Kong, without prejudice to the mandatory rules that may apply in your country/region of residence.
n. Severability. If any provision of this Disney+ Subscriber Agreement shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of any remaining provisions. You and Disney+ shall replace the unlawful, void or unenforceable part by provisions which are valid and binding and the effect of which given the contents and purpose of this Disney+ Subscriber Agreement, are, to the greatest extent possible, similar to that of the invalid, void or unenforceable part.
o. Survival. The provisions of this Disney+ Subscriber Agreement which by their nature should survive the termination of this Disney+ Subscriber Agreement shall survive such termination.
p. This Disney+ Subscriber Agreement and the provisions referenced herein, along with any agreements or policies that are incorporated herein by reference, constitute the entire agreement between you and us pertaining to the subject matter hereof and supersedes all prior or other arrangements, understandings, negotiations and discussions, whether oral or written. No waiver of any of the provisions of this Disney+ Subscriber Agreement shall be deemed or shall constitute a waiver of any other provisions hereof (whether or not similar), nor shall such waiver constitute a continuing waiver unless otherwise expressly provided.
q. Prevailing language. The Disney+ Subscriber Agreement may also be available to you in Chinese language. You acknowledge and agree that in the event of discrepancy between the English version and the Chinese version, the English version shall prevail. You also acknowledge and agree that if any future amendments or communications are sent by the Disney+ Service in a different language as selected by you, those future amendments and communications shall be valid and in the case of amendments, shall be effective in law.
r. Contract (Rights of Third Parties). Except as expressly provided in this Disney+ Subscriber Agreement, a person who is not a party to this Disney+ Subscriber Agreement shall not have any rights to enforce any term of this Disney+ Subscriber Agreement.
Disney+訂閱協議(香港)
更新日:2023年9月23日
華特迪士尼(香港)有限公司(下稱「Disney+」或「本公司」)歡迎閣下使用Disney+服務。「Disney+服務」包括Disney+網站、應用程式及相關內容及服務。
閣下使用Disney+服務前,請詳閱本訂閱協議(下稱「Disney+訂閱協議」或「本協議」)。
本協議適用於閣下對Disney+服務之使用。
閣下於Disney+註冊程序中點選「同意及繼續」,即表示同意Disney+訂閱協議或其他業界標準機制,而閣下使用Disney+服務之任何部份時,亦表示認可其同意。如閣下不同意Disney+訂閱協議,即不得使用Disney+服務。本公司可修訂本協議。本協議之任何修訂將自本公司發送予閣下之通知中的指定日期(但在任何情況下不早於該通知發送後三十(30)日)起生效(本公司亦可於Disney+服務公布修訂詳情)。如閣下不同意本協議之任何變更,即須停止使用Disney+服務。本公司客服代表無權以口頭或書面修改本協議任何規定。
章節目錄:
1. 使用者資格及註冊
2. 訂閱條款
3. 版權授權及限制
4. 使用條款
5. 特定資訊之使用及分享
6. 暫停及終止
7. 其他規定
1. 使用者資格及註冊
a. 資格及年齡限制。只有本公司提供Disney+服務之國家/地區(統稱「服務地區」)之居民方合資格註冊Disney+帳戶。本Disney+訂閱協議適用於中國香港特別行政區(下稱「香港」)居民。閣下必須年滿18歲或以上方可購買Disney+服務。Disney+服務之提供對象為個人,僅供其按私人、非商業目的使用。公司、組織及其他團體不得註冊Disney+帳戶或使用Disney+服務。未滿18歲之個人不具Disney+帳戶資格,亦不得提供個人資訊予Disney+。
b. 註冊。已註冊Disney+帳戶、提供特定資訊(例如有效電子郵件地址)並同意Disney+訂閱協議之個人,方合資格使用Disney+服務。閣下應負責維持其使用者名稱及密碼之保密性及安全,並應對其Disney+帳戶內或透過該帳戶所發生之所有活動負責。惟若閣下准許他人進入其Disney+帳戶,則本協議以及閣下提供之特定同意亦適用於該人對資訊之存取、使用及披露。若他人未經授權進入閣下之Disney+帳戶,閣下同意立即通知Disney+。除非該等未經授權的使用是由於Disney+的作為或不作為所致,否則對於閣下之Disney+帳戶遭他人未經授權使用所生之任何損失,Disney+概不負責。
c. 通知。Disney+可以下列方式向閣下發出任何通知:(i) 按閣下提供之最新電子郵件地址以電郵寄送;(ii) 於Disney+服務張貼公告;及/或(iii) Disney+採用的任何其他方式,包括應用程式内通知或推送/彈出通知。為清晰起見,閣下同意接收由Disney+服務發出之電子通訊,並且進一步同意本公司以電子方式向閣下發出之任何通知、協議、披露及其他通訊將能滿足任何相關法定通知要求。閣下同意提供並維持準確、最新及完整資訊,包括閣下用於接收本公司之通知和其他通訊之聯絡資訊。閣下同意不會冒充任何人或實體或就閣下與任何人或實體之關係作出不實聲明,包括使用他人之使用者名稱、密碼或其他帳戶資訊,或他人姓名/名稱或肖像,亦不會提供虛假詳情。閣下同意本公司可針對閣下提供之資訊準確性採取驗證措施。
2. 訂閱條款
a. 訂閱類別及其他服務。閣下訂閲Disney+服務時,本公司可能向閣下提供不同方案或選項(各稱「訂閱類別」)。不同訂閱類別或其他服務在價格、資格、限制、特點及設備可用性方面可能存在差異。
b. 訂閱及自動續訂。閣下訂閱之Disney+服務包括登記持續/定期付款方案。除依下列取消指示取消外,閣下之訂閱會於公布之計費期結束時自動續訂。費用按閣下確認訂購時選定之付款方法於每個新的計費期開始時計收,經取消者除外。閣下之「計費期」為各定期計費日之間之時間間隔,與閣下之訂閲期相對應。如欲得知下一個定期計費日期,請登入閣下之帳戶並查看閣下的帳戶資料。閣下確認,在某些情況下,閣下計費之日期可能會有所不同,包括 (i) 如果閣下之訂閲開始日期不包含在某一月份中(例如,若閣下按月訂閲且於1月31日成為付費會員,則下一計費日將為2月28日),或 (ii) 由於免費試用及其他推廣優惠、抵免或閣下之訂閲或付款方法之變更。在適用情況下,當閣下轉為價格更高之訂閱類別時,使用未滿一個月之一項或多項Disney+服務可按比例收費。本公司保留更改本公司定價之權利,如更改價格,本公司將於至少三十(30)日前按閣下註冊帳戶時之電子郵件地址以電郵通知閣下。如閣下不接受價格更改,閣下可根據該電子郵件及以下所載之指示取消其訂閱。若閣下於價格更改生效後及其新訂閱期開始前未取消其訂閱,則其訂閱於閣下無採取其他行動的情況下按續訂當時有效之價格續訂,且閣下授權本公司按閣下之付款方法收取上述費用。有關閣下對Disney+服務之使用,所有第三方互聯網存取費用概由閣下負責。請向閣下之互聯網供應商查詢可能之網絡數據使用費用。
c. 免費試用及推廣。閣下之Disney+服務訂閱可能會由免費試用開始。本公司不保證提供免費試用,如提供者,亦僅向未曾使用Disney+服務之對象提供。閣下之首期費用於免費試用後立即按閣下選定之付款方法收取,經下列取消指示取消者除外。閣下於其免費試用結束前可隨時取消其訂閱。本公司將於閣下註冊時告知免費試用之條款,但如免費試用即將或已結束,或閣下之付費訂閱已開始,閣下不會另獲通知。本公司亦可根據其獨有酌情權決定開展推廣活動(如推廣價格、組合訂閲或特定裝置優惠),並受本公司在閣下註冊過程中向其披露或向其提供之其他資料中所包含的推廣條款約束。在推廣結束後,除非閣下在推廣結束前取消訂閲或本公司另有説明,本公司將按照屆時之非推廣價格以本公司紀錄中閣下訂閲之相同付款方法收費。
d. 取消及退款政策。閣下可以於當前之計費期、免費試用或推廣結束前隨時取消訂閱。除非另有說明,取消將在當前之計費期、免費試用或推廣結束時生效。對於部分使用之計費期,本公司不予退款或提供抵免。但本公司可根據個別情況行使其獨有及絕對酌情權決定提供此等退款或抵免。如閣下取消訂閲,或閣下之訂閲由於本公司按閣下之付款方法嘗試收費但失敗而被取消,或閣下將其計費切換至第三方,則在適用法律允許的範圍內,任何費用抵免或會作廢。如閣下欲取消其Disney+服務訂閱,請瀏覽www.disneyplus.com/account/cancel-subscription並點選「取消訂閲」。如閣下是透過第三方(如Google Play等應用程式商店)訂閱,請前往本公司的幫助中心頁面help.disneyplus.com詳閱取消指示。
e. 詳細付款資料。本公司會保存閣下之詳細付款資訊,如信用卡卡號及有效日期。如經閣下於訂購過程中同意,本公司可與Walt Disney集團公司(例如ESPN、Marvel、彼思等)分享閣下之付款資訊。閣下應負責透過於帳戶設定變更其詳細資料,以維持最新之付款詳情。如閣下之詳細資料變更或即將到期,若相關法律准許,本公司可透過閣下之支付服務提供商取得或收到更新之付款詳情,包括閣下之支付卡卡號、有效日期及驗證碼(或同等資料),從而讓本公司持續提供Disney+服務予閣下。閣下授權本公司持續以更新資訊從閣下之支付卡扣款。若本公司嘗試按閣下之付款方法收費但失敗,本公司保留重新嘗試按閣下之付款方法收費的權利。如因期限屆滿、資金不足或其他因素致付款未能成功授權,本公司可通知閣下以暫停或終止閣下之訂閱。閣下另同意,如閣下決定重新啟動閣下之Disney+服務訂閱,除閣下於啟動其訂閱時指定其他付款方法外,本公司可按閣下儲存於本公司之付款方法收費。
f. 透過第三方取得之訂閱。如閣下透過第三方(例如應用程式商店)取得Disney+服務之訂閱,該訂閱應受該第三方之條款約束,以及如本Disney+訂閱協議與該適用的第三方條款有所衝突,則本Disney+訂閱協議中有關訂閱購買、計費、取消/退款及付款之規定皆不適用於透過第三方取得之訂閱。對於透過第三方獲得的訂閱,閣下的計費關係將直接與該適用的第三方建立。閣下之Disney+服務訂閱所收取之任何費用均由該適用的第三方按閣下向其提供之付款資訊計收。如欲取消透過第三方取得之Disney+服務訂閱,請遵從該適用的第三方規定之取消指示。閣下可前往幫助中心頁面,詳閱如何取消透過第三方取得之Disney+服務訂閱之指示。
g. 組合訂閱選項。本公司可併同其他訂閱服務提供Disney+服務訂閱組合,包括對第三方產品及服務之訂閱。第三方訂閱、產品及服務應受該等第三方發布之使用條款約束。
h. 帳戶分享。除閣下之訂閱類別另有允許外,閣下不得在其家庭以外分享閣下之訂閲。「家庭」是指與閣下主要個人住所相關且由居住在其中的個人使用的裝置之統稱。額外使用規則可能適用於特定訂閱類別。有關本公司帳戶分享政策之詳細資料,請瀏覽本公司的幫助中心頁面。
本公司可根據其獨有酌情權分析閣下帳戶之使用情況,以確定其是否遵守本協議。若本公司的分析顯示閣下已違反本協議,本公司可限制或終止閣下對Disney+服務之存取權限及/或採取本協議允許之其他措施(包括本協議第6條規定的措施)。
閣下將對其家庭内任何個人使用閣下帳戶以及他們遵守本條規定的情況負責。
i. 額外内容。 本公司可能會不時向閣下提供觀看未包含在其訂閱類別内之Disney+内容(定義見下文)的機會。 例如,原本僅限於點播内容的訂閱類別的會員可能能夠觀看特定直播Disney+内容。本公司可以推廣方式提供該額外Disney+内容,並保留對Disney+内容的可用性、觀看Disney+内容的資格及存取Disney+内容的要求保留獨有酌情權。
3. 版權特許之授予及限制
a. 特許。於服務地區及受本Disney+訂閱協議之條款及細則約束,Disney+授予閣下有限、僅供個人使用、不可轉移、不可轉讓、可撤銷、非專屬及不可再授特許之權利,以執行下列事項:
i. 安裝Disney+服務並用其作非商業及個人使用;及
ii. 串流或暫時下載具有版權之材料,包括但不限於Disney+服務提供予閣下之電影、電視演出、其他娛樂或資訊類節目、預告片、附贈材料、影像及美術作品(下稱「Disney+內容」)。
此為特許協議,並非Disney+內容或Disney+服務之任何權利之買賣或轉讓協議。購買任何Disney+內容之串流或暫時下載之特許,不會因而產生對Disney+內容之所有權權益。該Disney+內容,包括其版權、商標、服務標誌、商業名稱、商業表徵及其他知識產權,皆歸Disney+、其聯營公司及/或其他授權人所有,並受美國及香港的版權法以及其他知識產權法律及條約保護。
b. 對閣下使用Disney+內容之限制。閣下同意,作為閣下獲得特許之條件,閣下不可、亦同意不作下列行為:
i. 規避或解除與Disney+服務相關之任何內容保護系統或數碼權利管理技術,以控制Disney+內容之存取;
ii. 複製Disney+內容(經本Disney+訂閱協議明確准許除外);
iii. 轉播、傳送或演出透過Disney+服務提供之Disney+內容;
iv. 製作Disney+內容之衍生作品;或
v. 准許第三方違反上述限制。
c. 對閣下使用Disney+服務之限制。閣下同意,作為閣下獲得特許之條件,閣下不可、亦同意不作下列行為:
i. 對Disney+服務及/或放影機、其底層技術、任何數碼權利管理機制、裝置或放影機內含之其他內容保護或存取控制措施進行移動、反編譯、逆向工程、反彙編或以其他方式更改為人類可讀取之形式;
ii. 更改Disney+服務,包括但不限於移除Disney+內容或Disney+服務上之標識、版權或其他專屬權利告示;
iii. 以表示與本公司產品、服務或品牌具有關聯性之方式存取或使用Disney+服務;
iv. 按任何商業或業務相關用途或於任何商業場所或公共開放區域(如大堂、酒吧、餐廳、餐館、體育場、賭場、俱樂部或夜總會、咖啡廳、劇場或電影院等)使用Disney+服務,或利用Disney+內容或Disney+服務以牟利或非牟利方式創業;
v. 以Disney+或其聯營公司或授權人所擁有之Disney+服務之任何構件、任何更新或其任何部分製作衍生作品,除非且僅在適用法律禁止任何前述限制的情況下;
vi. 繞過、更改、損毀、干擾或規避Disney+服務之任何功能或保護機制,包括使用任何科技或技術在閣下存取Disney+服務時掩蓋或隱藏其地點;
vii. 以未經本公司授權之方式建立索引、搭建框架、嵌入或鏈接至Disney+服務,或為發送、促成或鼓勵非應邀的群發或其他通訊之目的而收集有關用戶之資訊;
viii. 未經本公司明確書面許可,利用機械人、網絡蜘蛛、網頁抓取或其他自動化方式或手動程序存取、監控或複製,或准許他人或其他實體存取、監控或複製Disney+服務之任何元素;
ix. 損壞、禁用、過載或損害Disney+服務,包括引入病毒或任何其他干擾、破壞或限制任何電腦軟體或硬體或電訊設備功能的電腦代碼、文檔或程式;
x. 以任何非法方式、為任何非法目的、或以任何不符合本Disney+訂閱協議之方式使用Disney+服務,包括以違反本公司私隱政策或香港補充私隱政策、侵犯第三方權利或以其他方式干擾任何其他人使用或享受Disney+服務;
xi. 除本協議第2(h)條明確允許外,與第三方分享閣下之登入憑證或帳戶;或
xii. 以其他方式准許第三方違反上述限制。
d. 違規行為。任何試圖執行上述第 3(b) 和 3(c) 條中列出的任何限制的行為,均屬侵犯Disney+及版權人之權利。
4. 使用條款
a. Disney+相容裝置。使用Disney+服務需備有相容裝置,而部分軟體可能需要定期更新,且閣下對Disney+服務之使用可能受此等因素之性能影響。閣下可透過幾乎任何與互聯網連線之電腦或某些流動或其他裝置(需與互聯網連線)提供之Disney+應用程式(各稱「相容裝置」)存取Disney+內容。閣下有責任理解及遵守使用相容裝置之任何限制。此外,Disney+服務或訂閱類別的特定組成部分可能僅與相容裝置的子集相容或需要下載特定軟體,即使Disney+服務的其他方面可於任何相容裝置存取。有關可支援裝置、作業系統、網頁瀏覽器及最佳串流支援之詳細資料,請前往本公司的幫助中心頁面。閣下可藉由將Disney+應用程式下載至相容裝置並透過該應用程式登入閣下之Disney+帳戶,將相容裝置加入閣下之Disney+帳戶。
b. 互聯網連線。閣下須使用高速互聯網連線,方可存取及使用Disney+服務之特定項目。
c. Disney+內容之串流。Disney+內容可經由有效之互聯網連線透過Disney+服務提供串流。可供同時串流使用之裝置數量可能受訂閱類別限制,且該等限制可根據本公司之酌情權決定而不時更改。請前往本公司的幫助中心頁面了解有關閣下之訂閱類別目前允許同時串流使用之裝置數量的進一步資訊。
d. Disney+內容之下載。根據閣下之訂閱類別或Disney+內容之類型,Disney+內容可供臨時下載以便在特定相容裝置上離線觀看。相容裝置可臨時下載的次數以及特定臨時下載內容可供離線觀看的時間,可能受訂閱類別限制,且該等限制可根據本公司之酌情權決定而不時更改。有關臨時下載的限制可能根據閣下之訂閱類別或Disney+內容類型而適用。請前往本公司的幫助中心頁面了解有關可能根據閣下之訂閱類別或Disney+內容類型而適用的臨時下載限制的進一步資訊。
e. Disney+內容之可供性。本公司提供之内容可能受法律限制或受制於本公司之特定第三方内容提供商授予本公司的權利。閣下不得從本公司不享有權利的地點存取Disney+服務及/或Disney+内容,不得存取未向閣下之訂閱類別提供之Disney+服務及/或Disney+内容,亦不得從本公司未提供Disney+服務的地點存取Disney+服務及/或Disney+内容。透過Disney+服務訂閱所提供之特定Disney+內容未必於服務地區之所有國家/地區提供,地理限制將依閣下存取Disney+服務之所在位置而實施,本公司可運用不同技術及方法核實閣下之地理位置。
f. 不可抗力。Disney+服務及/或部分或全部Disney+內容於任何期間皆可能無法提供串流或下載,包括(i)維護或更新期間;(ii)任何電源或服務器中斷期間;(iii)戰爭、騷亂、罷工、社會動亂所致;或(iv)本公司或第三方控制範圍以外之其他事宜(下稱「不可抗力」)所致。Disney+將盡合理努力盡早提供閣下服務中斷之事先通知。如Disney+服務基於本公司或其第三方服務提供者控制範圍以外之原因而無法提供,Disney+對閣下概不負責。本公司亦可能須移除部分特色或功能及/或裝置或平台致無法存取Disney+服務及/或Disney+內容。若有上述變動、使用規則與限制,本公司將盡力通知閣下,但閣下確認,本公司可根據其全權酌情權作出上述行為而不作另行通知。
g. Disney+服務之暫停及停止。閣下同意,如Disney+服務暫停或停止,本公司對閣下概不負責。如閣下為會員而本公司暫停或停止閣下對Disney+服務之訂閱,本公司將按閣下之暫停或停止存取期間提供閣下相應之抵免、退款、折扣或其他形式之對價。但如本公司因閣下違反Disney+訂閱協議或因不可抗力而終止閣下之帳戶或暫停或停止閣下對Disney+服務之存取,閣下即不具有獲得上述抵免、退款、折扣或其他對價之資格。
h. 推廣及試驗特色。本公司持續評估Disney+服務時,可不時對本公司任何或所有使用者試驗或以其他方式提供Disney+服務之特定特色或其他元素,包括推廣、特色、使用者介面、方案及定價。閣下確認,該等措施根據本公司之全權酌情權決定執行,並可能受額外條款約束,且可能並不適用於每一位會員。
5. 特定資訊之使用及分享
閣下確認Disney+為資料控制者,負責處理閣下之個人資料,以提供Disney+服務予閣下。
有關本公司對閣下資訊之收集、使用及披露之進一步資訊,請參閱本公司私隱政策及香港補充私隱政策關於閣下資訊之使用及閣下之權利。閣下可隨時於Disney+網站參閱上述兩份文件。
本公司有權、且閣下亦同意本公司向系統管理員及執法機關披露閣下之詳細資料,以協助其解決保安事件及違法行為。
6. 暫停及終止
a. 閣下同意,如Disney+認為,閣下目前或過去違反Disney+訂閱協議或相關法規或按原定以外之目的及依其他所有適用指引及規定以外之方式使用Disney+服務,Disney+可根據其獨有酌情權及於本地法律准許之範圍內限制、暫停或終止閣下對部分或全部Disney+服務及任何Disney+內容之存取,而無須事先通知閣下,亦無須對閣下負責。在不限於以上規定之情況下,Disney+可因以下原因及於向閣下提供合理通知後限制或暫停閣下登入其Disney+帳戶,該通知可以電子方式傳達,該等原因包括:(a)執法或其他政府機關之要求;(b)無法預期之技術事宜或問題;或(c)如Disney+合理認為,閣下之Disney+帳戶是以詐欺方式建立、閣下之Disney+帳戶以詐欺方式被存取,或任何人利用閣下之Disney+帳戶作出詐欺行為或按Disney+帳戶原定以外之目的及依其所有適用規定以外之方式使用閣下之Disney+帳戶。Disney+另有權在通知閣下之後,終止任何一年內無活動之Disney+帳戶(如未登入閣下Disney+帳戶,將構成本Disney+訂閱協議所稱之無活動)。任何Disney+延遲行使或執行本Disney+訂閲協議下之任何權利或救濟的決定,並不構成對任何一方放棄該等權利或救濟。
b. 閣下同意,本公司不會因閣下造成任何對其存取其Disney+帳戶或Disney+內容的限制、暫停或終止而對閣下或任何第三方承擔責任。本公司亦保留因閣下侵犯知識產權、欺詐或類似終止理由而對閣下採取適當法律行動的權利。若本公司決定延遲行使或執行本協議下的任何權利或補救措施,並不構成放棄對任何一方行使或執行此類權利或補救措施。
c. 閣下之Disney+帳戶經Disney+或依閣下要求終止後(不包括閣下取消訂閱之情況,於該情況下閣下之訂閱將持續至計費期結束為止),閣下將立即喪失透過Disney+服務存取串流Disney+內容之權利,並且於限期內喪失觀看Disney+服務內已下載之Disney+內容之權利。
7. 其他規定
a. 資訊及娛樂目的。本公司希望Disney+服務為閣下及其家人提供非凡的娛樂來源。閣下了解並同意,閣下透過Disney+服務接收之Disney+內容僅供資訊及娛樂目的使用。Disney+內容不構成法律、財經、專業、醫療、保健意見或診斷,亦不得按該等目的使用。
b. Disney+內容之主觀性。本公司力求為多樣化用戶群提供豐富内容供其觀賞。該等內容會引起不同人士的不同反應。閣下可能會接觸閣下認為令人厭惡、不雅、暴露或不良之Disney+內容。另外,Disney+內容提供之內容評級、種類、類型、類別及/或描述僅屬建議,以助導覽,並僅供資訊目的使用。本公司未保證閣下將同意之。閣下確認承擔相關風險,並有責任自行選擇適合閣下家庭之Disney+內容。
c. 光敏反應。Disney+內容可能包括部分閃光序列或樣式,可能影響容易罹患光敏性癲癇或其他光敏反應之使用者。另外,4K Ultra HD 及 HDR內容版本會提高亮度及色彩飽和度,其亦可能影響使用者。
d. Disney+內容之品質。本公司利用各種科技向閣下提供優質的觀看體驗。例如,部分Disney+內容具備高清及/或4K Ultra HD 畫質。然而,Disney+內容之回放品質,包括解像度,可能受Disney+內容之格式、閣下之訂閱類別、閣下所在位置、閣下互聯網服務之速度、頻寬及閣下之互聯網服務之特定條款、以及使用之裝置及/或設備等因素影響。閣下開始觀看Disney+內容之所需時間視乎眾多因素而定,包括閣下所在位置、互聯網頻寬、同時連接相同網絡之裝置數量、閣下選擇之Disney+內容及閣下使用裝置之配置。 因此,本公司無法在這些方面對Disney+內容作出任何保證。
e. 第三方服務、Disney+內容及裝置。Disney+服務可結合或併入第三方服務、內容及裝置或與其連結來提供。本公司不控制該等第三方服務、內容及裝置。閣下應詳閱該等第三方服務、內容及裝置之使用條款、協議、私隱政策及安全資訊。如閣下使用第三方服務或裝置(如使用Apple iOS、Android或Microsoft Windows驅動之裝置)存取Disney+服務,則Apple Inc.、Google, Inc.或Microsoft Corporation或其他提供此類第三方服務或裝置之相應公司應屬本協議之第三方受益人。但上述第三方受益人非屬本Disney+訂閱協議之一方。閣下同意,如閣下透過上述裝置存取Disney+服務,亦應受適用第三方受益人之服務條款所載之使用條款約束。
f. 流動網路。如閣下透過流動網絡存取Disney+服務,閣下網路或漫遊服務提供者之簡訊、數據及其他費率及費用將適用於閣下。閣下之網絡提供者可能禁止或限制Disney+服務之下載、安裝或使用,Disney+服務亦未必可使用於閣下之網絡提供者或裝置。
g. 出口管制。與Disney+服務相關之軟件和相關技術數據傳輸(如有)均受出口管制規範。閣下同意遵守有關從美國或閣下居住國家/地區出口之軟體及技術數據傳輸之所有適用法律。
h. 提送主意及非應邀主意政策。依本公司政策,本公司不得接受或考慮主動提出之創意、建議或材料。如閣下向本公司提送任何內容,不論是本公司邀請與否,閣下同意其提送之創意、建議或其他材料皆非以保密或信託方式為之,且閣下與本公司間無意以任何方式成立保密或信託關係,閣下亦不期望任何形式的審查、報酬或對價。Disney+對任何提送之意見、建議或其他材料,概未主張所有權。
i. 聯絡資訊。
閣下可透過下列方式聯絡Disney+:
郵寄:華特迪士尼(香港)有限公司
香港鰂魚涌英皇道979號太古坊濠豐大廈38樓
j. 免責聲明;責任限制。閣下就Disney+服務享有特定法律權利,不受本Disney+訂閱協議之任何規定影響。於法律允許的最大範圍内,閣下確認並同意Disney+内容及Disney+服務「按現狀」提供且無任何形式的保證為必要條件。於法律允許之最大範圍内,除Disney+、其聯營公司、授權方、代理人及服務提供者(統稱「Disney+各方」)訂明外,針對Disney+內容及Disney+服務,本公司未提供並明確聲明不承擔任何明示、默示或法定允諾、擔保、保證及條件,包括但不限於有關適銷性、適合特定用途、準確性、完整性 、可供性、安全性、相容性、令人滿意及不侵權之保證或條件或任何管轄區之法律規定之同等保證或條件。在相關法律未禁止之範圍内,閣下確認並同意,Disney+各方不保證Disney+服務之内容將無錯誤、病毒或其他有害成份,且Disney+各方不保證亦未以其他方式聲明Disney+内容或Disney+服務將滿足閣下之要求。對於因Disney+內容及Disney+服務之使用所致之所有必要服務、修理或修正費用,除閣下擁有之裝置或其他數碼內容之任何損害是因Disney+內容之供應所致、且如Disney+施予合理謹慎和技巧即不會發生該等損害(下列限制適用該等損害)之情況外,前述必要費用應全數由閣下而非Disney+各方負擔。由於部份州份及管轄區並不允許排除或限制,上述限制可能對閣下未必適用。
k. 無論原因為何,如因使用或無法使用Disney+內容或Disney+服務,導致任何人身傷害或任何種類之間接、特殊、附隨或衍生性損害,包括利益損失及財物毀損,即使本公司已獲通知發生該等損害之可能性,Disney+各方於相關法律未禁止之範圍內概不負責。如基於本公司合理控制範圍以外之原因致延遲或未予履約,本公司亦不負責。就所有損害、損失及訴因,本公司對閣下之全部責任不應超出港幣一萬元(HK$10,000)。即使Disney+各方已獲通知發生上述損害之可能性,本條所載之責任限制依任何法律理論(侵權、合約、違反保證、嚴格法律責任或其他)皆適用。由於部份州及管轄區未准許責任排除或限制,上述限制未必適用閣下。
l. 管轄。閣下與The Walt Disney Company或其關聯公司間之爭議,應由香港法院解決。
m. 法律選擇。本Disney+訂閱協議及因本Disney+訂閱協議所生或與之相關之任何爭議或索賠,均受香港法律管轄並根據香港法律解釋,但不影響閣下居住國家/地區可能適用之強制性規則。
n. 分割性。如本Disney+訂閱協議之任何規定屬非法、無效或因任何原因而無法執行,該規定應被視為與此等條款分割,而不影響其餘規定之有效性及執行性。閣下和Disney+應以有效且具有約束力的條款取代該非法、無效或不可執行的部分,並且就本Disney+訂閱協議的內容和目的,其效力在最大程度上應與該非法、無效或不可執行的條款相似。
o. 持續有效。本Disney+訂閱協議的條款因其性質應在本Disney+訂閱協議終止後繼續有效。
p. 本Disney+訂閱協議及其中提及之規定以及經引述納入其中之任何協議或政策,構成閣下與本公司之間就本Disney+訂閱協議的完整協議,並取代所有先前或其他安排、諒解、談判及討論(無論口頭或書面的)。除非另有明確規定,對本Disney+訂閱協議之任何規定的豁免不應被視為亦不構成本Disney+訂閱協議任何其他規定(無論類似與否)之豁免,該等豁免亦不構成持續性豁免。
q. 適用語言。本Disney+訂閱協議或會以英文向閣下提供。閣下確認並同意本Disney+訂閱協議英文版和中文版之間如有歧意, 則以英文版為準。 閣下另確認並同意,Disney+服務將來以 閣下選定之其他語言發出之任何修訂事項或通訊均屬有效,該等修訂事項均具有法律效力。
r. 合約(第三者權利)。除本Disney+訂閱協議中另有明確規定,非本Disney+訂閱協議的一方無權執行本Disney+訂閱協議之任何條款。
Disney+ 訂閱協議(香港)
更新日:2021年11月16日
華特迪士尼(香港)有限公司(下稱「Disney+」或「本公司」)歡迎台端使用Disney+服務。「Disney+服務」包括Disney+網站、應用程式及相關內容及服務。
台端使用Disney+服務前,請詳閱本訂閱協議(下稱「Disney+訂閱協議」或「本協議」)。
本協議適用於台端對Disney+服務之使用。
台端於Disney+註冊程序中點選「同意及繼續」或其他業界標準機制時,即表示同意Disney+訂閱協議,而台端使用Disney+服務之任何部份時,亦表示認可台端之同意。如台端不同意Disney+訂閱協議,即不得使用Disney+服務。本公司得修訂本協議,本協議之任何修訂將自本公司通知台端後三十(30)日起生效(本公司亦得於Disney+服務公布修訂詳情)。如台端不同意本協議之任何變更,即須停止使用Disney+服務。本公司客服代表無權以口頭或書面修改本協議任何規定。
章節目錄:
1. 使用者資格及註冊
2. 訂閱條款
3. 版權授權及限制
4. 使用條款
5. 台端資訊之使用及分享
6. 中止及終止
7. 其他規定
1. 使用者資格及註冊
a. 資格及年齡限制。本公司提供Disney+服務之國家(下稱「服務地區」)居民始具有Disney+服務之註冊資格。本Disney+訂閱協議適用於中國香港特別行政區 (“香港”) 居民。台端必須年滿18歲以上,始得購買Disney+服務。Disney+服務之提供對象為個人,僅供其按私人、非商業目的使用,公司、組織及其他團體不得註冊Disney+帳戶或使用Disney+服務。未滿18歲之個人不具Disney+帳戶資格,亦不得提供個人資訊予Disney+。
b. 註冊。已註冊Disney+帳戶、提供特定資訊(如有效電子郵件地址)並同意Disney+訂閱協議之個人,始具有Disney+服務之使用資格。台端應負責維持台端使用者名稱及密碼之保密性及安全,並應對台端Disney+帳戶內或透過該帳戶所發生之所有活動負責。惟若台端准許他人進入台端Disney+帳戶,則本協議以及台端提供之特定同意亦適用於該人對資訊之存取、使用及揭露。若他人未經授權進入台端Disney+帳戶,台端同意立即通知Disney+。對於台端Disney+帳戶遭他人未經授權使用所生之任何損失,除該未經授權使用之情事係因Disney+之作為或不作為所致外,Disney+概不負責。
c. 通知。Disney+向台端發出之任何通知得以下列方式為之:(i) 按台端提供之最新電子郵件地址以電郵寄送,及(ii)於Disney+服務張貼公告。就本公司發出之通知及其他通訊,台端同意提供並維持準確、最新及完整資訊,包括台端之聯絡資訊。台端同意不得冒充任何人或實體或就台端與任何人或實體之關係作出不實聲明,包括使用他人之使用者名稱、密碼或其他帳戶資訊,或他人姓名/名稱或肖像,亦不得提供虛假詳情。台端同意,本公司得針對台端提供之資訊準確性採取查對措施。
2. 訂閱條款
a. 訂閱及自動續訂。台端對於Disney+服務之訂閱包括參加持續/定期付款計畫。台端之訂閱除依下列取消指示取消外,於公布之計費期間結束時自動續訂。費用按台端確認訂購時選定之付款方法於各期新計費期間開始時計收,經取消者除外。本公司保留更動本公司定價之權利,如更動價格,本公司將於三十(30)日前按台端註冊帳戶時之電子郵件地址以電郵通知台端。如台端不願接受價格更動,台端得依該電子郵件及以下所載之指示取消台端之訂閱。若台端於價格更動生效後、台端之新訂閱期間開始前未取消台端之訂閱, 則台端之訂閱無須經台端採取其他行動即按續訂當時有效之價格續訂,且台端授權本公司按台端之付款方法收取上述費用。有關台端對Disney+服務之使用,所有第三方互聯網存取費用概由台端負責。請向 台端之互聯網供應商洽詢可能之網絡數據使用資費。
b. 免費試用。台端之Disney+服務訂閱開始時,可能提供免費試用。本公司未保證提供免費試用,如提供者,亦僅向未曾免費試用Disney+服務之對象提供。台端之首期費用於免費試用後立即按台端選定之付款方法收取,經依下列取消指示取消者除外。台端於台端免費試用結束前得隨時取消台端之訂閱。本公司將於台端註冊之時告知免費試用條款,但如免費試用即將或業已結束,或台端之付費訂閱已開始,台端不會另獲通知。
c. 取消及退款政策。台端於 當期計費期間或免費試用結束前得隨時取消台端之訂閱,自當期計費期間或免費試用結束起生效。如台端欲取消台端之Disney+訂閱,請至網址www.disneyplus.com/account/cancel-subscription,點選「全部取消」。如台端係透過第三方(如iTunes、Google Play、Amazon Store或Roku等app商店)訂閱,請前往本公司服務中心頁面詳閱取消指示。訂閱之取消僅於台端當期計費期間結束(或台端免費試用結束)時始生效力,台端當期計費期間結束(或台端免費試用結束)前,台端仍得使用Disney+服務。對於部分使用之計費期間,本公司不予退費或提供抵免。
d. 詳細付款資料。台端之詳細付款資訊,如信用卡卡號及有效期限,由本公司保存歸檔。本公司如經台端於訂購過程中同意,即得與The Walt Disney Family of Companies(如娛樂與體育節目電視網、Marvel、彼思等)分享台端之付款資訊。台端應負責變更台端帳戶之詳細設定資料,以維持最新之詳細付款資料。如台端詳細資料變更或即將到期,若相關法律准許,本公司得自台端之付款提供者取得或收到更新之詳細付款資料,包括台端信用卡卡號、有效期限及驗證碼(或相當代碼),俾本公司持續提供Disney+服務予台端。台端授權本公司持續以更新資訊從台端信用卡扣款。如因期限屆期、資金不足或其他因素致款項未成功授權,本公司得通知台端中止或終止台端之訂閱。台端另同意,如台端決定重新啟動台端之Disney+訂閱,除台端於啟動台端之訂閱時指定其他付款方法外,本公司得按台端存檔於本公司之付款方法收費。
e. 透過第三方取得之訂閱。如台端透過第三方(如app商店)取得Disney+服務之訂閱,該訂閱應受第三方之條款規範,如本Disney+訂閱協議與該第三方條款有所衝突,本Disney+訂閱協議有關訂購、計費、取消/退費及付款之規定皆不適用透過第三方取得之訂閱。台端就該項訂閱費用之收取屬與該第三方之直接關係,台端Disney+服務訂閱所收取之任何費用均由該第三方按台端向其提供之付款資訊計收。如欲取消透過第三方取得之Disney+服務訂閱,請遵從第三方規定之取消指示。台端得前往服務中心頁面,詳閱透過第三方取得之Disney+服務訂閱之取消指示。
f. 組合訂閱選項。本公司得併同其他訂閱服務提供Disney+服務訂閱組合,包括對第三方產品及服務之訂閱。第三方訂閱、產品及服務應受該等第三方發布之使用條款規範。
3. 版權授權及限制
a. 授權。依本Disney+訂閱協議之條款及條件,Disney+於服務地區授予台端有限、個人使用、不得移轉、不得轉讓、得以撤銷、非專屬及不得轉授權之權利,俾台端憑以辦理下列事項:
i. 安裝Disney+服務並予非商業之個人使用;及
ii. 串流或暫時下載具有版權之材料,包括但不限於Disney+服務提供予台端之電影、電視演出、其他娛樂或資訊類節目、預告片、附贈材料、影像及美術作品(合稱「Disney+內容」)。
此為授權協議,非屬Disney+內容或Disney+服務之權利買賣或轉讓協議。購買Disney+內容之串流或暫時下載權利,不會因而產生對Disney+內容之所有權權益,該Disney+內容,包括其版權、商標、服務標章、營業名稱、商業表徵及其他智慧財產權,皆歸Disney+、其關係企業及/或其他授權人所有,並受美國版權法以及其他智慧財產法律及條約保護。
b. 台端對Disney+內容之使用限制。台端同意,依台端之授權條件,台端不得為、亦同意不為下列行為:
i. 規避或解除Disney+服務之任何相關內容保護系統或數碼權利管理技術,以控制Disney+內容之存取;
ii. 複製Disney+內容(經本Disney+訂閱協議明確准許除外);
iii. 轉播、傳送或演出透過Disney+服務提供之Disney+內容;
iv. 製作Disney+內容之衍生作品;或
v. 准許第三人違反上述限制。
c. 台端對Disney+服務之使用限制。台端同意,依台端之授權條件,台端不得為、亦同意不為下列行為:
i. 對Disney+服務及/或放影機、其基礎技術、任何數位權利管理機制、裝置或放影機內含之其他內容保護或存取控制措施進行移動、反編輯、逆向工程、反組譯或以其他方式更改為人類可讀取之形式;
ii. 更改Disney+服務,包括但不限於移除Disney+內容或Disney+服務上之標識、版權或其他專屬權利聲明;
iii. 以暗示台端及/或其他當事人與本公司產品、服務或品牌具有關聯性之方式,存取或使用Disney+服務;
iv. 按任何商業或業務相關用途或於任何商業場所或公共開放區域(如大廳、酒吧、餐廳、餐館、體育場、賭場、俱樂部或夜總會、咖啡廳、劇場或電影院等)使用Disney+服務,亦不得利用Disney+內容或Disney+服務以營利或非營利方式創業;
v. 對Disney+或其關係企業及/或其他授權人所擁有之Disney+服務構件、任何更新服務或其任何部分製作衍生作品,但相關法律就上述限制有所禁止時,則僅於未抵觸範圍實施限制;
vi. 繞過、更改、損毀、干擾或規避Disney+服務之任何功能或保護機制;
vii. 未經本公司明確書面許可,利用機器人、網絡蜘蛛、網頁抓取或其他自動化方式或手動程序存取、監控或複製,或准許他人或其他實體存取、監控或複製Disney+服務之任何元素;
viii. 損壞、禁用、過載或妨害Disney+服務;
ix. 以任何非法方式、為任何非法目的、或以任何不符本Disney+訂閱協議之方式使用Disney+服務;
x. 與第三人分享台端之登入憑證;或
xi. 以其他方式准許第三人違反上述限制。
d. 違反情事。如違反以上第3(b)條及第3(c)條所列之限制,即視為違反Disney+及版權人之權利。
4. 使用條款
a. Disney+相容裝置。台端使用Disney+服務,需備有相容裝置,部分軟體可能需要定期更新,台端對Disney+服務之使用因此可能受該等功能之執行影響。台端得透過幾乎任何與互聯網連線之電腦或部分行動或其他裝置(需與互聯網連線)提供之Disney+應用程式(各稱「「相容裝置」)存取Disney+內容。有關可支援裝置、作業系統、網頁瀏覽器及最佳串流支援之詳細資料,請前往本公司服務中心頁面。台端可藉由將Disney+應用程式下載至相容裝置並透過該應用程式登入台端Disney+帳戶,將相容裝置加入台端Disney+帳戶。
b. 互聯網連線。台端須使用高速互聯網連線,始得存取及使用Disney+服務之部分項目。
c. Disney+內容之串流。Disney+內容可經由可用之互聯網連線透過Disney+服務提供串流,各Disney+帳戶同時間最多開放四(4)個裝置提供串流服務。供同時串流使用之裝置數量得由本公司隨時裁量更改。
d. Disney+內容之下載。Disney+內容得供部分相容裝置臨時下載離線觀看,下載最多以十(10)部相容裝置為限,相容裝置數量達十(10)部上限後,台端即不得下載至額外裝置。台端須至少每三十(30)日將台端之相容裝置連線至互聯網並存取Disney+服務乙次,俾台端之下載內容得持續提供離線觀看。部分臨時下載內容提供離線觀看之時間得不時經本公司裁量更改。
e. 用戶。Disney+提供台端得於一個帳戶下建立一個或多個用戶以使用Disney+服務之個人化選項,台端得將用戶指定為兒童用戶,以限制該用戶僅得觀看部分Disney+內容。有關兒童用戶之進一步資訊,請前往本公司服務中心頁面查詢。
f. Disney+內容之可供性。部分透過Disney+服務訂閱所提供之Disney+內容未必於服務區域之所有國家或地區提供,地理限制將依台端存取Disney+服務之所在位置而實施,本公司得運用不同技術及方法確查台端之地理位置。
g. 不可抗力。Disney+服務及/或部分或全部Disney+內容於任何期間皆可能無法提供串流或下載,包括(i)維護或更新期間,(ii)供電或伺服器中斷期間,(iii)戰爭、內亂、罷工、社會動亂所致,或(iv)本公司或第三方控制範圍以外之其他事宜(下稱「不可抗力」)所致。Disney+將盡合理努力盡早提供台端服務中斷之事先通知。如Disney+服務基於本公司或本公司第三方服務提供者控制範圍以外之原因而無法提供,Disney+對台端概不負責。本公司亦可能須移除部分特色或功能及/或裝置或平台致無法存取Disney+服務及/或Disney+內容,若有上述變動及使用規則與限制,本公司將盡全力通知台端,但台端確認,本公司得不經通知即依本公司單方裁量進行上述移除。
h. Disney+服務之暫停或停止。台端同意,如Disney+服務暫停或停止,本公司對台端概不負責。如台端為訂閱戶而本公司暫停或停止台端對Disney+服務之訂閱,本公司將按台端之暫停或停止存取期間提供台端相應之抵免、退款、折扣或其他形式之對價,但如本公司因台端違反Disney+訂閱協議且情節重大或因不可抗力而終止台端之帳戶或暫停或停止台端對Disney+服務之存取,台端即不具有獲得上述抵免、退款、折扣或其他對價之資格。
i. 促銷及試驗特色。本公司持續評估Disney+服務時,得不時就本公司任何或所有使用者試驗或以其他方式提供Disney+服務之特定特色或其他元素,包括促銷特色、使用者介面、計畫及定價。台端對任何Disney+服務之更新、修改或更換版本之使用應適用本Disney+訂閱協議及台端安裝該等更新、修改或更換版時同意之其他任何條款。
5. 台端資訊之使用及分享
台端確認,Disney+為資料控制者,負責處理台端之個人資料,以提供Disney+服務予台端。
有關本公司對台端資訊之蒐集、使用及分享之進一步資訊,請參閱華特迪士尼公司私隱政策及香港補充私隱政策關於台端資訊之使用及台端之權利。台端隨時皆得於Disney+法務中心參閱上述二份文件。
Disney+ 將利用台端之資料提供台端Disney+服務之個人化體驗、提升該體驗及向台端寄發Disney+服務之相關資訊 (會先按法律規定取得 台端同意)。台端得隨時更改台端之通訊喜好。本公司得利用本公司私隱政策或香港補充私隱政策所述之台端資料,包括與Walt Disney Family of Companies分享該等資料(會先按法律規定取得 台端同意)。
Disney+有權、且台端亦同意Disney+得向系統管理員及執法機關公布台端之詳細資料,以協助其解決安全事件及違法情事。台端確認,如本公司憑誠信認為需按下列目的擷取、保存或揭露台端提供之資訊,Disney+得擷取、保存或揭露台端提供之資訊:(i) 保障或保護Disney+ 、本公司之母公司、子公司或關係企業或渠等員工、代理或承包商之合法權利或財產(包括執行本公司協議);(ii)保護Disney+服務使用者或公眾市民之安全及保安,包括於緊急情況行事;(iii)對抗欺詐,或為管理風險而提供保護;或(iv)遵守法律或法律程序。
6. 中止及終止
a. 台端同意,如Disney+認為,台端目前或過去違反Disney+訂閱協議或相關法規且情節重大或按原定以外之目的及依其他所有相關準則及規定以外之方式使用Disney+服務,Disney+得依其單方裁量於地方法律准許之範圍內限制、中止或終止台端對部分或全部Disney+服務及任何Disney+內容之存取,無須事先通知台端,亦無須對台端負責在不限於以上規定之情形下,Disney+得因以下事由於合理通知台端後限制或中止台端對台端Disney+帳戶之登入,該通知得以電子方式傳達,限制或中止之事由包括:(a)執法或其他政府機關之要求,(b)無法預期之技術問題或難題,或(c)如Disney+合理認為,台端之Disney+帳戶係以詐欺方式建立、台端之Disney+帳戶遭詐用,或任何人利用台端之Disney+帳戶為詐欺行為或按Disney+帳戶原定以外之目的及依其所有相關規定以外之方式使用台端之Disney+帳戶。Disney+另有權在通知台端之後,終止任何連續靜止一年之Disney+帳戶(如未登入台端Disney+帳戶,將構成本Disney+訂閱協議所稱之靜止)。
b. 台端之Disney+帳戶經Disney+或依台端要求( 不含台端訂閱取消之情形,於該情形下台端之訂閱將持續至計費期間結束為止)終止後,台端將立即喪失透過Disney+服務存取串流Disney+內容之權利,並且於限定期間內喪失觀看Disney+服務內下載之Disney+內容之權利。
7. 其他規定
a. 台端了解並同意,台端透過Disney+服務接收之Disney+內容僅供資訊及娛樂目的使用,Disney+內容不構成法律、財經、專業、醫療、或保健意見或診斷,亦不得按該等目的使用。
b. Disney+內容之主觀性。Disney+內容於不同人容易產生不同反應,台端可能接觸台端認為冒犯、猥褻、暴露或令人不悅之Disney+內容。另Disney+內容提供之內容評級、種類、類型、類別及/或說明僅屬提議,以利導覽,並僅供資訊目的使用,本公司未保證台端將同意之。相關風險及台端自負選擇適合台端家庭之Disney+內容之責任,皆經台端確認。
c. 光敏反應。Disney+內容可能包括部分閃光順序或模式,可能影響容易罹患光敏性癲癇或光敏反應之使用者,另4K超高清解像度內容版本提高亮度及色彩飽和度,因此亦可能影響使用者。
d. Disney+內容之品質。本公司利用各種科技提供台端最佳觀看體驗,例如,部分Disney+內容具備高清及4K UHD超高清畫質,然Disney+內容之回放品質,包括解析度,可能受Disney+內容之格式、台端所在位置、台端互聯網服務之速度、頻寬及台端之互聯網服務之特定條款,以及使用之裝置等因素影響。台端開始觀看Disney+內容之所需時間視眾多因素而定,包括台端所在位置、互聯網頻寬、同時連接相同網絡之裝置數量、台端選擇之Disney+內容及台端使用裝置之配置。
e. 第三方服務及Disney+內容。Disney+服務得結合或併入第三方服務及內容或由第三方服務及內容提供之。本公司未控制該等第三方服務及內容。台端應詳閱適用第三方服務及內容之使用條款、協議及私隱政策。如台端使用第三方服務或裝置(如使用蘋果作業系統、安卓作業系統或微軟視窗作業系統之裝置)取得Disney+服務,則蘋果公司、科高公司或微軟公司或其他提供此類第三方服務或裝置之公司應屬本契約之第三方受益人,但上述第三方受益人非屬本Disney+訂閱協議之簽約人。台端同意,如台端透過上述裝置取得Disney+服務,亦應受相關第三方受益人之服務條款所載之使用條款規範。
f. 行動網路。如台端透過行動網絡取得Disney+服務,應適用台端網路或漫遊提供者之簡訊、數據及其他費率及費用。台端之網絡提供者可能禁止或限制Disney+服務之下載、安裝或使用,Disney+服務亦未必可使用於台端之網絡提供者或裝置。
g. 提送意見及主動提送之意見政策。依本公司政策,本公司不得接受或考慮主動提出之創意、建議或材料。如台端向本公司提送意見,不論該意見係經本公司徵詢與否,台端同意,台端提送之創意、建議或其他材料皆非以保密或信託方式為之,且台端與本公司間無意以任何方式成立保密或信託關係,台端亦不期望任何審查、報酬或對價。Disney+對任何提送之意見、建議或其他材料,概未主張所有權。
h. 聯絡資訊。
台端得透過下列方式聯絡Disney+:
郵寄:華特迪士尼(香港)有限公司
香港鰂魚涌英皇道979號太古坊濠豐大厦38樓
i. 免責聲明;責任限制。台端就Disney+服務享有特定法律權利,不受本Disney+訂閱協議之任何規定影響。除法律規定或Disney+明訂外,針對Disney+內容及Disney+服務,其關係企業、授權人、代理及服務提供者(合稱「Disney+當事人」)未提供任何允諾或保證,並明確聲明不承擔任何允諾或保證。對於因Disney+內容及Disney+服務之使用所致之所有必要維修、修理或修正費用,除台端所有之裝置或其他數碼內容係因Disney+內容之供應而受損、且如Disney+施予合理注意及技術即不會發生該等損害(該等損害另適用下列限制)之情形外,前述必要費用應全數由台端而非Disney+當事人負擔。無論原因為何,如因使用或無法使用Disney+內容或Disney+服務,導致任何人身傷害或任何種類之間接、特殊、附隨或衍生性損害,包括利益損失及財物毀損,縱本公司已獲通知發生該等損害之可能性,Disney+當事人於相關法律允許之範圍內概不負責。如基於本公司合理控制範圍以外之原因致延遲或未予履約,本公司亦不負責。就所有損害、損失及訴因,本公司對台端之全部責任應以不超出港幣$10,000 元為限。縱Disney+當事人已獲通知發生上述損害之可能性,本條所載之責任限制依任何法律理論(侵權、契約、擔保之違反、無過失責任或其他)皆適用之。由於部份州及管轄區未准許責任排除或限制,上述限制未必適用台端。
j. 管轄。台端與華特迪士尼公司或其關係企業間之爭議,應由香港法院解決。
k. 準據法。本Disney+訂閱協議及因本Disney+訂閱協議所生或與之相關之任何爭議或主張請求,適用香港法律並依其規定解釋,台端居住國強制規則之適用不受影響。
l. 分割性。如本Disney+訂閱協議之任何規定屬非法、無效或因故無法執行,該規定視為與本條款分割,不影響其餘規定之有效性及執行性。台端與Disney+應以有效、具有約束力、且依本Disney+訂閱協議之內容及意旨於最大可能之範圍內與該非法、無效或無法執行之部份具有相似效果之規定取代該非法、無效或無法執行之部份。
m. 持續有效。依性質於本Disney+訂閱協議終止後應持續有效之本Disney+訂閱協議規定,於Disney+訂閱協議終止後持續有效。
n. 適用語言。台端也可查閱本Disney+訂閱協議中文版,台端確認本Disney+訂閱協議英文版和本Disney+訂閱協議中文版之間如有歧意, 則以本Disney+訂閱協議英文版為主。 台端另確認並同意,Disney+服務將來以 台端選定之其他語言發出之任何修訂事項或通訊均屬有效,該等修訂事項並具有法律效力。
Disney+ Subscriber Agreement (Hong Kong)
Updated: 16 November 2021
The Walt Disney Company (Hong Kong) Limited ("Disney+", "we", "us" "our") welcomes you to the Disney+ Service. The "Disney+ Service" includes the Disney+ website, application and associated content and services.
PLEASE READ THIS SUBSCRIBER AGREEMENT ("DISNEY+ SUBSCRIBER AGREEMENT ", OR "AGREEMENT") CAREFULLY BEFORE USING THE DISNEY+ SERVICE.
THIS AGREEMENT WILL GOVERN YOUR USE OF THE DISNEY+ SERVICE.
You agree to the Disney+ Subscriber Agreement by clicking “Agree & Continue” or other industry standard mechanism during the Disney+ registration process and ratify your agreement when you use any aspect of the Disney+ Service. If you do not agree to the Disney+ Subscriber Agreement, you may not use the Disney+ Service. We may amend this Agreement. Any such amendment will be effective thirty (30) days following our dispatch of a notice to you (and we may also post details of the amendment on the Disney+ Service). If you do not agree to any change to this Agreement, you must discontinue using the Disney+ Service. Our customer service representatives are not authorised to modify any provision of this Agreement, either verbally or in writing.
List of Sections:
1. User Eligibility and Registration
2. Subscription Terms
3. Copyright Licence Grant and Restrictions
4. Usage Terms
5. Use and Sharing of Your Information
6. Suspension and Termination
7. Additional Provisions
1. USER ELIGIBILITY AND REGISTRATION
a. Eligibility and Age Limitations. Only residents of the countries where we offer the Disney+ Service (collectively, the "Territory") are eligible to register for a Disney+ account. This Disney+ Subscriber Agreement governs for residents of Hong Kong Special Administrative Region of the People's Republic of China ("Hong Kong"). You must be 18 years of age or over to purchase the Disney+ Service. The Disney+ Service is provided to individuals for their personal, non-commercial use only. Companies, associations and other groups may not register for a Disney+ account or use the Disney+ Service. Individuals under the age of 18 are not eligible for a Disney+ account and are not permitted to provide personal information to Disney+.
b. Registration. Only individuals that have registered for a Disney+ account, provided certain information (e.g., a valid email address), and have agreed to the Disney+ Subscriber Agreement are eligible to use the Disney+ Service. You are responsible for maintaining the confidentiality and security of your username and password and for all activities that occur on or through your Disney+ account. However, if you allow others to access your Disney+ account, this Agreement, as well any specific consents you may have provided, also applies to their access, use, and disclosure of information. You agree to immediately notify Disney+ of any unauthorised access to your Disney+ account. Disney+ will not be responsible for any losses arising from the unauthorised use of your Disney+ account, except where such unauthorised use is due to an act or omission by Disney+.
c. Notices. Any notices Disney+ delivers to you may be made as follows: (i) by email to the last email address provided by you and (ii) by posting a notice on the Disney+ Service. You agree to provide and maintain accurate, current and complete information, including your contact information for notices and other communications from us. You agree not to impersonate or misrepresent your affiliation with any person or entity, including using another person's username, password or other account information, or another person's name or likeness, or provide false details. You agree that we may take steps to verify the accuracy of information you provide.
2. SUBSCRIPTION TERMS
a. Subscription and Auto-Renewal. Your subscription to the Disney+ Service includes enrolment into an ongoing/recurring payment plan. Your subscription will automatically renew at the end of the disclosed billing period, unless cancelled in accordance with the instructions for cancellation below. Payment will be charged to your chosen payment method at confirmation of purchase and at the start of every new billing period, unless cancelled. We reserve the right to change our pricing and, in the event of a price change, we will notify you thirty (30) days in advance of the change by sending an email to the email address you have registered for your account. If you do not wish to accept a price change, you may cancel your subscription in accordance with the instructions included in that email and below. If you do not cancel your subscription after the price change takes effect and prior to the start of your new subscription period, your subscription will be renewed at the price in effect at the time of the renewal, without any additional action by you, and you authorise us to charge your payment method for these amounts. You are responsible for all third-party Internet access charges in connection with your use of the Disney+ Service. Please check with your Internet provider for information on possible Internet data usage charges.
b. Free Trials. Your Disney+ Service subscription may begin with a free trial. Availability of a free trial is not guaranteed and, if one is available, is only available to those who have not previously used one for the Disney+ Service. Your first payment will be charged to your chosen payment method immediately following the free trial, unless cancelled in accordance with the instructions for cancellation below. You can cancel your subscription at any time before the end of your free trial. We provide notice of the terms of the free trial at the time you register but you will not receive a separate notice that your free trial is about to end or has ended, or that your paid subscription has begun.
c. Cancellation and Refund Policy. You can cancel your subscription at any time before the end of the current billing period or free trial. Cancellation will take effect at the end of the current billing period or free trial. To cancel your Disney+ subscription, navigate to www.disneyplus.com/account/cancel-subscription and click "Complete Cancellation." If you subscribed via a third party (e.g. an app store such as iTunes, Google Play, Amazon Store, or Roku), please visit our Help Centre for instructions on how to cancel. Cancellation will only take effect at the end of your current billing period (or end of your free trial), and you will still be able to access the Disney+ Service until then. We do not refund or credit for partially used billing periods.
d. Payment Details. We will keep your detailed payment information, such as credit card number and expiry date, on file. We may share your payment information within The Walt Disney Family of Companies (e.g., ESPN, Marvel, Pixar, etc.), if you consent to such sharing during the purchase process. You are responsible for keeping your payment details up-to-date by changing the details in your account settings. Where your details change or are due to expire, where applicable law allows, we may obtain or receive from your payment provider updated payment details including your card number, expiry date and CVV (or equivalent). This enables us to continue to provide you access to the Disney+ Service. You authorise us to continue to charge your card using the updated information. If a payment is not successfully authorised due to expiry, insufficient funds, or otherwise, we may suspend or terminate your subscription by giving you notice. You also agree that we may charge your payment method on file if you decide to restart your Disney+ subscription, unless you specify an alternative payment method when you restart your subscription.
e. Subscriptions Obtained Through Third Parties. If you obtain a Disney+ Service subscription via a third party (e.g., an app store), that subscription is also subject to the third party’s terms, and the provisions in this Disney+ Subscriber Agreement concerning subscription purchase, billing, cancellation/refunds, and payment do not apply to that subscription to the extent this Disney+ Subscriber Agreement conflicts with the applicable third party’s terms. For subscriptions obtained via a third party, your billing relationship will be directly with the applicable third party. Any fees charged for your Disney+ Service subscription will be billed by the applicable third party using the payment information you have provided to such third party. To cancel a Disney+ Service subscription obtained via a third party, please follow the cancellation instructions set out by the applicable third party. You can visit our Help Centre for instructions on how to cancel a Disney+ Service subscription obtained via a third party.
f. Bundled Subscription Options. We may offer a Disney+ Service subscription bundled with other subscription services, including subscriptions to third-party products and services. Third-party subscriptions, products, and services are governed by terms of use issued by those third parties.
3. COPYRIGHT LICENCE GRANT AND RESTRICTIONS
a. Licence. Within the Territory and subject to the terms and conditions in this Disney+ Subscriber Agreement, Disney+ grants you a limited, personal use, non-transferable, non-assignable, revocable, non-exclusive and non-sublicensable right to do the following:
i. Install and make non-commercial, personal use of the Disney+ Service; and
ii. stream or temporarily download copyrighted materials, including but not limited to movies, television shows, other entertainment or informational programming, trailers, bonus materials, images, and artwork (the "Disney+ Content") that are available to you from the Disney+ Service.
This is a licence agreement and not an agreement for sale or assignment of any rights in the Disney+ Content or the Disney+ Service. The purchase of a licence to stream or temporarily download any Disney+ Content does not create an ownership interest in the Disney+ Content. Such Disney+ Content, including the copyrights, trademarks, service marks, trade names, trade dress and other intellectual property rights in the Disney+ Content, is owned by Disney+, its affiliates and/or other licensors, and is protected by the copyright laws of the United States, as well as other intellectual property laws and treaties.
b. Restrictions on Your Use of the Disney+ Content. You agree that as a condition of your licence, you may not and agree not to:
i. circumvent or disable any content protection system or digital rights management technology used in connection with the Disney+ Service to control access to the Disney+ Content;
ii. copy the Disney+ Content (except as expressly permitted by this Disney+ Subscriber Agreement);
iii. rebroadcast, transmit or perform the Disney+ Content available via the Disney+ Service;
iv. create derivative works of the Disney+ Content; or
v. allow third parties to violate the above restrictions.
c. Restrictions on Your Use of the Disney+ Service. You agree that as a condition of your licence, you may not and agree not to:
i. move, decompile, reverse-engineer, disassemble, or otherwise reduce to human-readable form the Disney+ Service and/or video player, its underlying technology, any digital rights management mechanism, device, or other content protection or access control measure incorporated into the video player;
ii. modify the Disney+ Service, including, but not limited to, by removing identification, copyright or other proprietary notices from the Disney+ Content or the Disney+ Service;
iii. access or use the Disney+ Service in a manner that suggests an association between you and/or any other party with our products, services or brands;
iv. use the Disney+ Service for any commercial or business related use or in any commercial establishment or area open to the public (e.g., lobby, bar, restaurant, diner, stadium, casino, club, cafe, theatre, etc.) or build a business utilising the Disney+ Content or Disney+ Service, whether or not for profit;
v. create derivative works of any components of the Disney+ Service owned by Disney+ or any of its affiliates or licensors, any updates, or any part thereof, except as and only to the extent that any foregoing restriction is prohibited by applicable law;
vi. bypass, modify, defeat, tamper with or circumvent any of the functions or protections of the Disney+ Service;
vii. access, monitor or copy, or permit another person or entity to access, monitor or copy, any element of the Disney+ Service using a robot, spider, scraper or other automated means or manual process without our express written permission;
viii. damage, disable, overburden or impair the Disney+ Service;
ix. use the Disney+ Service in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with this Disney+ Subscriber Agreement;
x. share your login credentials with third parties; or
xi. otherwise allow third parties to violate the above restrictions.
d. Violations. Any attempt to perform any of the restrictions listed in Sections 3(b) and 3(c) above is a violation of the rights of Disney+ and the copyright holder.
4. USAGE TERMS
a. Disney+ Compatible Devices. Use of the Disney+ Service requires compatible devices, and certain software may require periodic updates, and your use of the Disney+ Service may be affected by the performance of these elements. You can access Disney+ Content with almost any Internet-connected computer or through the Disney+ application available for certain mobile or other devices (Internet connection required) (each, a "Compatible Device"). For details concerning supported devices, operating systems, web browsers and optimal streaming support please visit our Help Centre. You can add a Compatible Device to your Disney+ account by downloading the Disney+ application to the Compatible Device and by signing into your Disney+ account through the application.
b. Internet Connection. You must have a high speed Internet connection in order to access and use certain aspects of the Disney+ Service.
c. Streaming Disney+ Content. Disney+ Content can be streamed through the Disney+ Service over an active Internet connection. Up to four (4) concurrent streams are allowed for each Disney+ account at any time. The number of concurrent streams available for use may change from time to time at our discretion.
d. Downloading Disney+ Content. Disney+ Content may be available for temporary download for offline viewing on certain Compatible Devices. Downloads are limited to a maximum of ten (10) Compatible Devices. You will not be permitted to download to an additional device once the maximum of ten (10) Compatible Devices has been reached. You must connect your Compatible Device to the Internet and access the Disney+ Service at least once every thirty (30) days for your downloaded Content to remain available for offline viewing. The length of time that certain temporary downloads remain available to you for offline viewing may change from time to time at our discretion.
e. Profiles. Disney+ offers the option to personalise use of the Disney+ Service through the creation of one or more profiles under one account. You may designate a profile as a Kid profile, which will restrict viewing of certain Disney+ Content from within that profile. Please visit our Help Centre if you would like more information about Kid profiles.
f. Disney+ Content Availability. Certain Disney+ Content available through the Disney+ Service subscription may not be available in all countries or territories within the Territory. Geographic restrictions will be enforced according to the location from which you are accessing the Disney+ Service, and we may use different technologies and methods to verify your geographic location.
g. Force Majeure. It is possible that the Disney+ Service and/or some or all Disney+ Content may not be available for streaming or downloading at any given time including (i) during any maintenance or update periods, (ii) any power or server outages; (iii) as a result of war, riots, strikes, social unrest; or (iv) as a result of other matters beyond the control of us or third parties (“Force Majeure”). Disney+ will take reasonable efforts to provide you with as much prior notice as possible of service interruption. Where the Disney+ Service is unavailable for reasons beyond our control or our third party service providers, Disney+ shall have no liability to you. There may be times when we have to remove certain features or functionality and/or devices or platforms from being able to access the Disney+ Service and/or Disney+ Content. We will do our best to let you know of any of these changes, usage rules and restrictions, but you acknowledge that we may do so in our sole discretion at any time without notice.
h. Suspension and Discontinuance of the Disney+ Service. You agree that we will not be liable to you for any suspension or discontinuance of the Disney+ Service. If you are a subscriber and we suspend or discontinue your subscription to the Disney+ Service, we will provide you with a credit, refund, discount or other form of consideration corresponding to the duration of your suspended or discontinued access. However, if we terminate your account or suspend or discontinue your access to the Disney+ Service due to your material violation of the Disney+ Subscriber Agreement, or as a result of Force Majeure, then you will not be eligible for any such credit, refund, discount or other consideration.
i. Promotional and Experimental Features. In our continued assessment of the Disney+ Service, we may from time to time, with respect to any or all of our users, experiment or otherwise offer certain features or other elements of the Disney+ Service, including promotional features, user interfaces, plans and pricing. Your use of any updates, modifications to, or replacement versions of the Disney+ Service shall be governed by this Disney+ Subscriber Agreement and any additional terms you agree to when you install such update, modification, or replacement version.
5. USE AND SHARING OF YOUR INFORMATION
You acknowledge that Disney+ is the data controller responsible for the processing of your personal data in order to provide you with the Disney+ Service.
For more information about our collection, use, and sharing of your information please refer to The Walt Disney Company Privacy Policy and the Supplemental Privacy Policy for Hong Kong about the use of your information and your rights. Both documents are always available to you in the Disney+ Legal Centre.
Disney+ will use your data to personalise and improve your Disney+ Service experience and to send you information about the Disney+ Service (with your consent if required by applicable law). You can change your communication preferences anytime. We may use your data as described in our Privacy Policy, or our Supplemental Privacy Policy for Hong Kong, including sharing it with the Walt Disney Family of Companies (with your consent if required by applicable law).
Disney+ reserves the right to, and you agree that Disney+ may, release your details to system administrators and to law enforcement agencies in order to assist them in resolving security incidents and violations of law. You acknowledge that Disney+ may access, preserve or disclose information you provide when we have a good faith belief that such access, preservation or disclosure is necessary in order to: (i) protect or defend the legal rights or property of Disney+, our parents, subsidiaries or affiliates, or their employees, agents and contractors (including enforcement of our agreements); (ii) protect the safety and security of users of the Disney+ Service or members of the public including acting in urgent circumstances; (iii) protect against fraud or for risk management purposes; or (iv) comply with the law or legal process.
6. SUSPENSION AND TERMINATION
a. You agree that Disney+ may, in its sole discretion and without advance notice or liability to you, insofar as possible under local laws, restrict, suspend, or terminate your access to part or all of the Disney+ Service and to any Disney+ Content if Disney+ believes you are using or have used the Disney+ Service in material violation of the Disney+ Subscriber Agreement or applicable law or regulations or in any manner other than for their intended purpose and in accordance with all other guidelines and requirements applicable thereto. Without limiting the foregoing, Disney+ may restrict or suspend your access to your Disney+ account for cause and upon reasonable notice to you, which may be communicated electronically, which cause includes (a) requests from law enforcement or other government authorities, (b) unexpected technical issues or problems, or (c) if Disney+ reasonably believes that your Disney+ account has been created fraudulently, your Disney+ account has been accessed fraudulently, or anyone uses your Disney+ account to commit fraud or for any purpose other than its intended purpose and in accordance with all of the requirements applicable thereto. Disney+ also reserves the right, after notice to you, to terminate any Disney+ account that remains inactive for one year (failure to log in to your Disney+ account will constitute inactivity for purposes of this Disney+ Subscriber Agreement).
b. Upon termination of your Disney+ account, whether terminated by Disney+ or at your request (other than a cancellation of your subscription, in which case your subscription will continue to the end of the billing period), you will immediately lose the right to access streamed Disney+ Content through the Disney+ Service and within a limited period lose the right to view Disney+ Content downloaded within the Disney+ Service.
7. ADDITIONAL PROVISIONS
a. You understand and agree that the Disney+ Content you receive through the Disney+ Service is intended for informational and entertainment purposes only. The Disney+ Content does not constitute legal, financial, professional, medical or healthcare advice or diagnosis and cannot be used for such purposes.
b. Disney+ Content Subjectivity. Disney+ Content tends to elicit varying reactions among different people. You may come across Disney+ Content that you find offensive, indecent, explicit or objectionable. Also, content ratings, types, genres, categories, and/or descriptions are provided as suggestions to help with navigation, and for informational purposes. We do not guarantee that you will agree with them. You acknowledge these risks and your responsibility for making your own choices regarding what Disney+ Content is appropriate for your family.
c. Photosensitivities. Disney+ Content may contain some flashing lights sequences or patterns which may affect users who are susceptible to photosensitive epilepsy or other photosensitivities. Additionally, 4K UHD HDR content versions enable greater brightness and colour saturation which may also affect users.
d. Disney+ Content Quality. We use various technologies to provide you with an optimal viewing experience. For example, HD and 4K Ultra HD quality is available for certain Disney+ Content. That said, the playback quality of Disney+ Content, including resolution, may be affected by the format of the Disney+ Content, your location, the speed, bandwidth and specific terms of your Internet service, and the devices used, among other factors. The time it takes you to begin viewing Disney+ Content will vary based on a number of factors, including your location, Internet bandwidth, the number of devices simultaneously connecting to the same network, the Disney+ Content you have selected, and the configuration of the device you are using.
e. Third-Party Services and Disney+ Content. The Disney+ Service may integrate, be integrated into, or be provided in connection with third-party services and content. We do not control those third-party services and content. You should read the terms of use, agreements and privacy policies that apply to such third-party services and content. If you access the Disney+ Service using a third-party service or device (for example, an Apple iOS, Android or Microsoft Windows-powered device), then Apple Inc., Google, Inc. or Microsoft Corporation, respectively, or another such company that offers a third-party service or device, shall be a third-party beneficiary to this Agreement. However, these third-party beneficiaries are not a party to this Disney+ Subscriber Agreement. You agree that your access to the Disney+ Service using these devices also shall be subject to the usage terms set forth in the applicable third-party beneficiary's terms of service.
f. Mobile Networks. When you access the Disney+ Service through a mobile network, your network or roaming provider's messaging, data and other rates and fees will apply. Downloading, installing or using the Disney+ Service may be prohibited or restricted by your network provider and the Disney+ Service may not work with your network provider or device.
g. Submissions and Unsolicited Ideas Policies. Our policy does not allow us to accept or consider unsolicited creative ideas, suggestions or materials. In connection with anything you submit to us, whether or not solicited by us, you agree that creative ideas, suggestions or other materials you submit are not being made in confidence or trust and that no confidential or fiduciary relationship is intended or created between you and us in any way, and that you have no expectation of review, compensation or consideration of any type. Disney+ does not claim ownership over any ideas, suggestions, or other materials submitted.
h. Contact Information.
You may contact Disney+ as follows:
by post: The Walt Disney Company (Hong Kong) Limited, 38/F, Oxford House, Taikoo Place, 979 King’s Road, Quarry Bay, Hong Kong.
i. Disclaimers; liability limitation. You have certain legal rights with respect to the Disney+ Service and nothing in this Disney+ Subscriber Agreement affects those rights. Except as required by law or as expressly stated by Disney+, its affiliates, licensors, agents, and service providers (collectively “the Disney+ Parties”) do not offer and expressly disclaim any promises or guarantees in relation to the Disney+ Content and the Disney+ Service. You and not the Disney+ Parties assume the entire cost of all necessary servicing, repair or correction occasioned by use of the Disney+ Content and the Disney+ Service, except where any damage to a device or other digital content belonging to you is as a result of the supply of Disney+ Content and such damage is of a kind that would not have occurred had Disney+ exercised reasonable care and skill (in which case the limitation below shall apply in respect of such damage).To the extent not prohibited by applicable law, in no event shall the Disney+ Parties be liable for any personal injury, or any indirect, special, incidental or consequential damages of any kind, including lost profits and property damage, even if we were advised of the possibility of such damages, that result from the use of, or inability to use the Disney+ Content or the Disney+ Service, however caused. Nor shall we be held liable for delay or failure in performance resulting from causes beyond our reasonable control. In no event shall our total liability to you for all damages, losses and causes of action exceed ten thousand Hong Kong dollars (HK$10,000). The liability limitations in this section apply under any legal theory (tort, contract, breach of warranty, strict liability or otherwise) and even if the Disney+ Parties have been advised of the possibility of such damages. Because some states and jurisdictions do not allow the exclusion or limitation of liability, the above limitation may not apply to you.
j. Jurisdiction. Any dispute between you and The Walt Disney Company or its affiliates shall be settled by the courts of Hong Kong.
k. Choice of Law. This Disney+ Subscriber Agreement and any dispute or claim arising out of or in connection with this Disney+ Subscriber Agreement are governed by and construed in accordance with the laws of Hong Kong, without prejudice to the mandatory rules that may apply in your country of residence.
l. Severability. If any provision of this Disney+ Subscriber Agreement shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of any remaining provisions. You and Disney+ shall replace the unlawful, void or unenforceable part by provisions which are valid and binding and the effect of which given the contents and purpose of this Disney+ Subscriber Agreement, are, to the greatest extent possible, similar to that of the invalid, void or unenforceable part.
m. Survival. The provisions of this Disney+ Subscriber Agreement which by their nature should survive the termination of this Disney+ Subscriber Agreement shall survive such termination.
n. Prevailing language. The Disney+ Subscriber Agreement may also be available to you in Chinese language. You acknowledge and agree that in the event of discrepancy between the English version and the Chinese version, the English version shall prevail. You also acknowledge and agree that if any future amendments or communications are sent by the Disney+ Service in a different language as selected by you, those future amendments and communications shall be valid and in the case of amendments, shall be effective in law.